Enterprise Account Executive - Install Base

About Ping Identity :

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

Account Manager, Mid-Market (Ping Identity)

Ping Identity is seeking a highly motivated and professionally persistent Account Manager (AM), Mid-Market to manage a portfolio of our small to mid-market customer base. This role is crucial for driving revenue growth within the existing install base by focusing on key expansion plays, modernization initiatives, and increasing the overall value Ping Identity provides to our customers.

This role requires a proactive approach, an ability to quickly prioritize accounts with the highest growth potential, and a deep understanding of Identity and Access Management (IAM) solutions. The successful candidate will be responsible for a portfolio of approximately 100 customers with an expectation to drive ARR growth through targeted expansion activities.

Primary Outcomes and Key Performance Indicators (KPIs)

The primary objective is to drive ARR expansion within the assigned portfolio by focusing on four key strategic initiatives :

• Platform Modernization (V1 to V2 Migration) : Drive the migration of customers from legacy Ping components to the current Ping Identity platform architecture.
• Universal Services Upsell : Expand product usage by positioning and selling Ping Universal Services (e.g., Davinci, PingOne MFA, Protect, Verify, etc.) on top of existing customer deployments.
• Software to SaaS : Accelerate the transition of customers from on-premises software deployments to Ping's modern SaaS (Software as a Service) offerings.
• Use Case Expansion : Identify and close opportunities to expand the customer's use of Ping Identity from their current domain (e.g., Workforce IAM to Customer IAM (CIAM) or B2B Identity use cases.)

KPIs will include : ARR growth %, achievement of quarterly and annual sales quota, number of V1 to V2 migrations driven, and accuracy of sales forecast.

Key Responsibilities

Strategic Account Management & Pipeline Generation

Collaboration and Execution

Required Qualifications

Base Hiring Range : $80,000 - $100,000

In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping :

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special :

Our Benefits :

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.