Director, Workforce Management

Director of Workforce Management

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

• Success
• Career growth
• Teamwork
• Our commitment to Diversity, Equality & Inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Director of Workforce Management (WFM) will lead all activities related to workforce management in all Ross and dd's store locations. Specifically, the Director will oversee labor scheduling, labor forecasting (by work center), and maintaining all aspects of our current WFM system. In the coming years, the Director will lead a project to replace our current WFM system with a modern, cloud-based WFM system, and will partner cross-functionally with teams from several departments (IT, Store Operations, Legal, HR, etc.) through requirements, design, build, pilot, and rollout. The Director will interact frequently with senior leaders (SVP, GVP, and VP) of other stores functions to ensure that the new system provides maximum benefits for all stores. The Director will initially lead a team of 2 (Supervisor and Analyst), which will expand as the WFM replacement project begins. The base salary range for this role is $115,200 - $216,600. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Essential Functions :

Competencies :

Qualifications and Special Skills Required :

Physical Requirements / ADA :

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper / files, etc. Consistent timeliness and regular attendance. Vision requirements : Ability to see information in print and / or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and / or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.