DeveloperTata Consultancy Services • Troy, MI
Developer
Tata Consultancy Services • Troy, MI
30+ days ago
Job type
- Full-time
Job description
Skill: Service Now Developer
- Administer, configure, and customize the ServiceNow platform based on business requirements and best practices.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions within the ServiceNow platform.
- Design and implement ServiceNow modules such as Incident Management, Change Management, Problem Management, Asset Management, and Configuration Management.
- Develop and maintain ServiceNow workflows, forms, reports, and dashboards.
- Monitor system performance and troubleshoot issues as they arise.
- Conduct training sessions for end-users and provide ongoing support and guidance.
- Stay current with ServiceNow releases and updates, and evaluate new features and functionalities for imp.
- Develop ServiceNow Catalog Items, business rules, UI policies, and client scripts to enhance user experience and optimize IT processes.
- Provide ongoing support and maintenance for ServiceNow applications, resolving technical issues and implementing enhancements as needed.
- Implemented responsive and user-friendly Service Portal layouts and themes to enhance the overall user experience.
- Develop custom widgets using JavaScript, HTML, and CSS to extend the functionality of Service Portals.
- Integrate ServiceNow Service Portal with external systems and APIs to provide seamless access to information and services.
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Developer • Troy, MI
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