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Regional Manager
Regional ManagerThe Workplace Advisors • Charlotte, NC, US
Regional Manager

Regional Manager

The Workplace Advisors • Charlotte, NC, US
30+ days ago
Job type
  • Full-time
Job description

Regional Manager

SEJ Services is seeking a Regional Manager to join the team. We are a privately owned, forward-thinking commercial facility services company headquartered in Charleston, South Carolina and operating in several states across the Southeast. Our goal is to become the best-positioned, most trusted choice for facility services in the Southeast. The Regional Manager plays a critical part in that mission by driving operational excellence, building strong client partnerships, and leading high-performing teams across a growing regional footprint.

This role will be based in the Charlotte, NC area and will support a regional territory within North Carolina, with future growth planned into surrounding states. The Regional Manager will serve as a key operational leader, working closely with senior leadership to drive performance, ensure service excellence, and support the company's strategic growth within a defined regional territory. This individual must bring a strong sense of ownership, a passion for building teams and operations, and a proven track record of leading multi-site or multi-state service-based businesses. The ideal candidate will have extensive experience in regional or general management roles within labor-intensive, customer-focused environments, and will thrive in a fast-paced setting that requires proactive communication, decisive problem-solving, and strategic execution.

This position reports to the Chief Operating Officer and offers a competitive compensation package. Company Awards : Top Workplaces SC, 2023 and 2024. Top Workplaces USA 2024. Top 50 Fastest Growing Companies in SC 4 Consecutive Years. LSU Top100 Fastest Growing Companies 8 Consecutive Years. The position offers a competitive compensation plan and reports to the Director of Operations.

Job Description : The candidate must :

  • Lead and manage operations across a growing regional territory, currently focused in North Carolina with plans to expand into nearby states. This role requires close oversight of multiple branches and teams within a service-driven, labor-intensive environment.
  • Oversee a regional team of approximately 100120 employees, including multiple account managers and subcontractors, ensuring service excellence, operational consistency, and strong leadership across all locations.
  • Own the region's performance taking initiative to drive growth, improve processes, and build a scalable, sustainable operation aligned with company goals.
  • Serve as the key regional leader responsible for financial performance, managing budgets, labor costs, P&L reporting, and driving cost-effective decision-making in a labor-heavy business where 70% of expenses are labor-related.
  • Foster a high-performing team culture by hiring, training, mentoring, and developing branch-level leaders, while maintaining accountability, safety, and quality standards.
  • Build and maintain strong relationships with internal teams and external clients through proactive communication, regular site visits, and a commitment to exceptional service delivery.
  • Support new business onboarding and regional growth opportunities, ensuring operational readiness and seamless execution.
  • Use data and systems to track KPIs, monitor performance, and support operational decisions leveraging tools like Excel and business platforms such as Workday Adaptive.
  • Travel 50% of the time throughout the region to support operations, reinforce client relationships, and ensure branch performance.
  • Collaborate with senior leadership to align regional execution with broader strategic goals, offering insights and recommendations for continued growth.

Requirements : The candidate will :

  • Have 5+ years of experience in a regional or multi-site leadership role, ideally within a service-based or labor-intensive industry.
  • Hold a bachelor's degree in Business, Operations, or a related field.
  • Demonstrate strong financial acumen, with experience managing budgets, labor spend, and interpreting P&L data to guide operational decisions.
  • Have a proven track record of building and managing successful teams, creating strong client relationships, and delivering consistent service results.
  • Possess excellent communication skills : written, verbal, and interpersonal, with the ability to lead teams, engage clients, and represent the company professionally.
  • Bring an entrepreneurial mindset- eager to take ownership, build something, and drive continuous improvement across their region.
  • Be highly organized, proactive, and tech-savvy, with proficiency in Microsoft Excel and comfort using business tools and platforms to support operations.
  • Understand the challenges and nuances of managing labor-intensive operations, including scheduling, staffing levels, cost control, and compliance.
  • Be comfortable with regional & overnight travel to support multi-site operations.
  • Be physically able to lift 50+ pounds if needed for on-site operational support.
  • Please, no calls to SEJ Services.

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    Regional Manager • Charlotte, NC, US

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