Branch Operations Supervisor

Branch Operations Supervisor

The Branch Operations Supervisor is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently, and effectively as it moves through the facility. The Operations Supervisor is a key member of the leadership team, coaching and training associates, delegating, following up on daily tasks, managing performance, and ensuring adequate department coverage. This role maintains a safe working environment and builds a culture of safety among associates. This role monitors production volume and assigns or reassigns operations associates to tasks involving receiving, picking (order-fill), shipping product or other supporting tasks. The individual in this role must respond quickly to changing workflow conditions and contribute positively to the facility's key performance indicators. The Operations Supervisor resolves issues, addresses safety concerns, and is responsible for communicating business objectives and daily workload plans to the team. This role also engages with associates to assist them through associate relations related issues experienced with the organization and / or with other associates.

Essential Functions

Operational Excellence

• Monitors the flow of inventory in the facility frequently throughout the day, making adjustments to team assignments as needed.
• Identifies and resolves equipment issues.
• Identifies and assists in implementing process improvements or new processes launched from corporate.
• Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks.
• Ensures all associates comprehend and execute safety work practices by performing regular safety observations and having regular safety discussions; identifies and resolves safety issues including those escalated from associates.
• Completes all incident reports for in-house product damage, near misses and injuries, and equipment incidents; completes accident reports for associate injuries.

Team Leadership

Manager-on-Duty (as scheduled)

Requirements

Bachelor's degree or equivalent experience. Minimum of 6 months experience providing direction or supervision to teams (with or without direct report responsibility) and providing feedback. Experience supporting or participating in the process of training, mentoring, and developing associates. Basic math and reading comprehension skills. Basic computer skills, including working knowledge of Microsoft Office. Proven record of complying with safety requirements.

Preferences

Pay Range

$58,800.00 - $98,200.00 annually. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.