Senior Account Manager

Overview

ViaPath is seeking a Senior Account Manager to join our growing sales team. The selected individual will be responsible for delivering against net revenue targets (renewal and upsell) across ViaPath ‘growth’ product categories with respect to accounts with the existing business.

Remote based position with a requirement to travel to customer sites up to 75% of the time. Position to be based in one of the following areas : New York, Massachusetts, Connecticut, Northern New Jersey, Vermont, Rhode Island or Northeastern Pennsylvania.

Responsibilities

• Develop and maintain assigned client, customer, and partner relationships
• Coordinates Buyer / Channel Partner
• Handle client communications and respond thoughtfully, strategically and in a timely manner, triaging communications as necessary
• Educate assigned client, customers, and partners on ViaPath products and service to identify growth opportunities
• Support the RFP / RFI process using client, customer, and partner in-depth knowledge working with cross functional teams
• Manage, document, and forecast a pipeline of opportunities to drive retention and growth of both existing and new business
• Conduct client and customer success activities to retain and build business including communicating Service Requirements
• Coordinates Tradeshow activities
• Develop and report monthly sales activity documentation – Sales Plays, Account Health, Financial Performance, etc.
• Document quotes and other sales activities SalesForce
• Coordinate with internal and external stakeholders to maintain transparency and effective communication
• Anticipate problems, assess, and mitigate risks and proactively provide solutions
• Prepare client and team meeting agendas, lead client and team meetings
• Maintain the minimum weekly / daily metrics, and ensure quota is met consistently
• Develop and deliver client reports as needed
• Understand the changing business and technology issues and needs that our customers and potential customers face
• Partner with Field Services team(s) to ensure overall account satisfaction

Qualifications

Minimum base compensation is 100k plus participation in a sales plan.