Registration Coordinator

Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology's mission remains unchanged : To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description :

The Patient Service Representative provides total medical office support including check-in, check-out and medical records functions. Manage the reception of patients within the office and by telephone. Obtains patient insurance and demographic information, collects co-pays, schedules new and return appointments including treatments or tests, pre-certify any test or admission as required by insurance, monitor and distribute inbound and outbound documentation whether electronic or paper format.

ESSENTIAL FUNCTIONS :

• Answers the telephones and greets patients in a courteous, efficient manner. Routes messages to appropriate discipline.
• Conducts patient check-in and check-out process. Obtains pre-patient registration, demographic and insurance information and enters appropriately into Patient Management System (PM) or Electronic Health Record (EHR).
• Collects co-payments at time of service and manages daily cash receipts.
• Registers new patients in Patient Management System (PM), ensuring all information is complete prior to scheduling.
• Schedules patient appointments, tests and admissions.
• Performs tasks related to Governmental, Insurance and Quality Initiative Programs :

Ensures communication is distributed to patients regarding program details

EDUCATION AND EXPERIENCE :

PHYSICAL REQUIREMENTS :