Field Service Tech
Job Description
- Provide service and customer support during field visits, dispatches, or in shop
- Perform all on-site installation, repair, maintenance and test tasks
- Performs work per repair order with efficiency and accuracy to dealership and factory standards
- Diagnoses problems and perform repairs
- Communicates well with parts department, shop foreman, service advisor and service manager
- Understands warranties
- Documents all work performed and recommended on repair order
- Road tests vehicles when required
- Participates in manufacturer-sponsored training programs, schools, and events
- Reports machinery defects or malfunctions to supervisor
- Ensures that customers' vehicles are kept clean
- Notifies Supervisor immediately of anything that has happened to change the appearance or condition of the vehicle
- Keeps shop area neat and clean
- Maintains and is accountable for all dealership-owned tools, computers, and manuals (paper and electronic)
- Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know
- Uses safe practices
- Reports any safety issues immediately to management
- High school diploma or completion of vocational / technical school preferred or relevant experience in medium / heavy diesel maintenance
- Class A or B CDL License is preferred
Experience Requirements
Applicants must have a clean driving record and must pass a background check, DOT physical, and functional ability test
Physical Requirements :
- Standing
- Walking
- Sitting
- Bending from Waist
- Feeling, Fingering, Grasping
- Pushing and Pulling
- Climbing and Balancing
- Crouching, Crawling, Kneeling
- Reaching above Shoulder
- Lift over 50 lbs
Benefits
- In-House Training Program + Manufacturer training & events
- Tool and Boot Allowance
- Competitive Pay with Productivity / Shift Incentive Plans
- ASE, OEM & CDL Pay Incentives
- Comprehensive benefit package including Medical, Dental, Vision, Life
- Short Term Disability Insurance available for employee and family
- 401K Plan Eligibility after 90 days
- Paid Vacation, Holidays, Bereavement Leave, Jury Duty Leave
- On Site Wellness Program
- Sponsorship Program
- Safe Work Environments
- Flexible Scheduling
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