Tier 2 Customer Support SpecialistVirtualVocations • Long Beach, California, United States
Tier 2 Customer Support Specialist
VirtualVocations • Long Beach, California, United States
26 days ago
Job type
- Full-time
Job description
A company is looking for a Tier 2 Customer Support Specialist to provide mid-level technical support for various digital platforms.
Key Responsibilities
Troubleshoot and resolve complex user issues across digital tools
Reproduce reported issues to identify patterns and potential fixes
Coordinate escalations to higher support tiers when necessary
Required Qualifications
Active Secret clearance supported by a Tier 3 background investigation
Bachelor's degree in Communications, Digital Services, Information Technology, Psychology, or a related field
Minimum 2 years of experience in customer support or technical support
Familiarity with ticketing systems and Tier 1 / Tier 2 support practices
ITIL Foundation certification
Create a job alert for this search
Customer Support Specialist • Long Beach, California, United States
Related jobs
THE COMPANY At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry&...Show more
Customer Service and Product Support Specialist.Alpinestars is a world leader in protective gear, apparel, and technical equipment for motorsports and action sports.
Our mission is to provide top-ti...Show more A company is looking for a Customer Support Manager to lead a high-performing support team in resolving customer support tickets efficiently.
Key Responsibilities Oversee daily operations of the C...Show more A company is looking for a Support Specialist to assist clients and therapists in accessing high-quality mental healthcare.
Key Responsibilities Troubleshoot and resolve issues raised by clients a...Show more A company is looking for a Customer Support Consultant (Remote Opportunity).Key Responsibilities Provide implementation and integration tasks including requirements analysis, business process ana...Show more 
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets.
Antech is comprised of a diverse team of individual...Show more A company is looking for a Customer Support Agent (PT) to serve as the first point of contact for users.Key Responsibilities Act as the first point of contact for customers via email and chat Ha...Show more 
At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes – from local brands to large national retailers...Show more
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets.
Antech is comprised of a diverse team of individual...Show more
Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support a at their headquarters in Pasadena.
This is an onsite position 5 days a wee...Show more
Join our dynamic IT team as a Technical Support Specialist, where you will play a crucial role in providing exceptional technical assistance to our internal employees and external clients.Your expe...Show more A company is looking for a Tier 2 Customer Support Specialist to provide mid-level technical support for various digital platforms.
Key Responsibilities Troubleshoot and resolve complex user issue...Show more 
As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...Show more A company is looking for a Customer Care Specialist II who will serve as a key resource for resolving complex technical issues.
Key Responsibilities Provide technical assistance through various ch...Show more A company is looking for a Customer Support Coordinator to provide exceptional service to its network of insurance agents.
Key Responsibilities Act as the main point of contact for insurance agent...Show more A company is looking for a Customer Support Supervisor to lead a team of Customer Care Representatives.Key Responsibilities Provide day-to-day leadership, coaching, and direction to the customer ...Show more A company is looking for a Tier 2 Customer Support Lead to oversee mid-level customer support operations in a federal and DoD-aligned digital ecosystem.
Key Responsibilities Oversee daily Tier 2 s...Show more 
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church.Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Chr...Show more
Shotgrid Technical Support Specialist
GPL Technologies • Los Angeles, CA, US
Full-time
Quick Apply
Last updated: 30+ days ago
Customer Service and Product Support Specialist
Alpinestars • Torrance, California, United States, 90503
Full-time
Last updated: 30+ days ago
Customer Support Manager
VirtualVocations • Long Beach, California, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Specialist
VirtualVocations • Carson, California, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Consultant
VirtualVocations • Long Beach, California, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Specialist - RL
Antech Diagnostics • Fountain Valley, CA, United States
Full-time
Last updated: 14 days ago • Promoted
Customer Support Agent
VirtualVocations • Carson, California, United States
Temporary
Last updated: 30+ days ago • Promoted
Customer Support Specialist - Fulfillment
GoBolt • Buena Park, California, United States, 90621
Full-time
Last updated: 30+ days ago
Customer Support Specialist - RL
California Staffing • Fountain Valley, CA, US
Full-time
Last updated: 1 day ago • Promoted
Tier 1 / Tier 2 Helpdesk Technician
Insight Global • Pasadena, CA, United States
Full-time
Last updated: 12 hours ago • Promoted • New!
Technical Support Specialist
Served With Honor • Long Beach, CA, United States
Full-time
Last updated: less than 1 hour ago • Promoted • New!
Tier 2 Customer Support Specialist
VirtualVocations • Carson, California, United States
Full-time
Last updated: 26 days ago • Promoted
Customer Support Specialist
TradeJobsWorkforce • 90070 Los Angeles, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Specialist II
VirtualVocations • Pasadena, California, United States
Full-time
Last updated: 13 hours ago • Promoted • New!
Customer Support Coordinator
VirtualVocations • Carson, California, United States
Full-time
Last updated: 30+ days ago • Promoted
Customer Support Supervisor
VirtualVocations • Long Beach, California, United States
Full-time
Last updated: 30+ days ago • Promoted
Tier 2 Customer Support Lead with Clearance
VirtualVocations • Pasadena, California, United States
Full-time
Last updated: 1 day ago • Promoted
Support Specialist 2
Salvation Army • Carson, CA, United States
Full-time
Last updated: 4 days ago • Promoted