Administrative Coordinator

Job Description

Job Description

Description : Overview :

The Masiello Group is committed to providing exceptional support to our real estate agents. The Business Support Specialist (BSS) is a cornerstone of that commitment. With 25+ offices across four states, this fast-paced and multifaceted role blends administrative support, technology troubleshooting, marketing coordination, and more.

You are the first face our clients and agents see—your professionalism and warmth will set the tone for the entire office. This role requires someone with a strong work ethic, exceptional organizational skills, and the ability to remain composed and productive amidst constant shifting priorities.

What We’re Looking For :

We value individuals who are proactive, solutions-focused, and dedicated to doing things the right way the first time. If you take pride in your work, enjoy organizing complex systems, and are driven by achieving excellence, you’ll thrive here.

This is a detail-heavy and knowledge-rich role that requires consistent learning, clear written and verbal communication, and an understanding that strong performance includes both day-to-day tasks and long-term growth. We’re looking for someone who takes initiative, thrives under responsibility, and consistently looks for ways to support the team. Flexibility to occasionally stay late to finish time-sensitive work is part of the expectation.

This is an in-person full-time opening in our South Portland, ME office. Candidates will be asked to provide 3 professional references in the final stages of the interview process.

We’re seeking someone who :

• Thrives in a support-focused role where helping others succeed is the primary mission
• Takes pride in doing things right the first time and never settles for "good enough"
• Has excellent written and verbal communication skills, including the ability to write and articulate professional, polished emails
• Is always willing to go the extra mile, including staying late to complete an important task when necessary
• Can juggle multiple responsibilities and requests with grace, accuracy, and follow-through
• Has a keen eye for detail and refuses to cut corners
• Is technically savvy with basic laptop / computer troubleshooting skills
• Presents themselves with professionalism, confidence, and a positive attitude
• Understands the importance of confidentiality, reliability, and showing up as a team player every day

Benefits of working at The Masiello Group :

Key Responsibilities :

Requirements :