Housing Operations Coordinator

Position Details About the Institution Indiana State University is a Tier 2 national University with a Carnegie classification of doctoral/research. Nationally ranked and accredited, we are in Terre Haute, IN and have been recognized by the Princeton Review and the Wall Street Journal among the best universities in the Midwest. Indiana State is one of the most diverse college campuses in Indiana and home to a welcoming community of students, faculty, and staff representing nearly every U.S. state and 36 countries around the world.Our beautiful, active, pedestrian-friendly campus is located within walking distance of local shops, restaurants, and activities in Terre Haute’s historic downtown district. Situated near the Indiana-Illinois border, we are located 70 miles southwest of Indianapolis and within a few hours of major metropolitan centers in St. Louis, Chicago, and Louisville. On campus, there are 160 student-run organizations, an expansive Student Recreation Center, a Performing Arts Series, and University Speakers Series, among other attractions. Indiana State Athletics, known as the “Fighting Sycamores,” fields 15 NCAA Division I athletic teams in the Missouri Valley Conference. Ranked nationally for social mobility, Indiana State University transforms the lives of our students through experiential learning, community engagement, and career readiness, serving as a dynamic educational partner for businesses and industries throughout the Midwest. Our faculty provide instruction in small class sizes that provide opportunities for personalized instruction and feedback. Indiana State supports and recognizes faculty research and scholarship, providing an internal grants resource pool and other forms of support, and awarding faculty research honors each spring. Indiana State University is a place of belonging where students, faculty, and staff learn, thrive, and grow together.Indiana State University is an equal opportunity employer, and we are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our employment application process. Comments to Applicants Candidates must be eligible to work in the U.S. for other than practical training. The university will not provide visa sponsorship for this position.

The review of applications has begun and will continue until the position is filled. Department Housing Facilities Operations Work Schedule 8:00-4:30 M-F
Some overtime required. Notice of Vacancy Number 26-00102 Desired Start Date 05/11/2026 Open Date 04/13/2026 Close Date Open Until Filled Yes Job Category Staff-Non-Exempt Benefits Associated with this Position

• Sick Leave: Accrues at a rate of 12 days per fiscal year with unlimited accumulation.
• Life Insurance: The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.
• Medical, Dental and Prescription Drug Coverage: The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date.
• Public Employees Retirement Fund (PERF): The employee share of three (3) percent is paid by ISU. The employer (ISU) share is actuarially determined annually by the State of Indiana. There is no cost to the employee. A minimum of ten (10) years of service is required for PERF vesting. PERF has several investment options from which to choose. Note: For individuals who are receiving PERF Retirement, contributions may not be made.
• TIAA Auto Enroll: New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days.
• Long Term Disability Coverage: Employees are eligible after three (3) years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 2/3 percent income protection (from all sources) after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years.
• Fee Waiver Program: For the employee, spouse and dependent children: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate. Spouses may enroll in 15 semester hours each academic year with 80% of qualified tuition waived. Dependent children of regular full-time staff who are full-time degree seeking undergraduate students at ISU may receive a fee waiver of 80% of qualified tuition for up to a total of ten (10) semesters.
• Vacation: Employee accrues 12-20 vacation days per year based upon years of service.
• Convenience Day: Employees have one per fiscal year to use.

Optional Benefits

• Voluntary Life Insurance: Additional amounts of life insurance may be purchased on employee, spouse and dependent children.
• Voluntary Vision Plan: May enroll within the first 31 days of employment date.

Job Summary/Basic Function Under general supervision, provides moderately complex administrative support activities to Housing Facilities Director and staff. Monitors Housing Facilities Preventative Maintenance Program, Housing Facilities Key management, coordinates Sodexo billing, and assists with the coordination of Housing Facilities work order system. Specific Responsibilities Required Relevant Education & Experience Education: High School diploma or GED; Experience: 3-4 Years Required Field(s) of Study NA Preferred Relevant Education and Experience Supervisory Responsibilities Has authority or responsibility over staff employees, students, or graduate assistants on a regular basis but is not a direct supervisor. Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations Preferred Other Certificates, Licenses and Registrations Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Experience and knowledge in job related program, Experience with budget management, Experience with Higher Education ERP systems like Banner, Math and basic accounting skills, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community Other Knowledge, Skills and Abilities Qualifications & Disclaimer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Position Reappointment Required No Job Duties Essential Duties and Responsibilities Works closely with Director of Housing Facilities Operations on developing and implementing Preventative Maintenance work order system. Works with Director to develop department processes and procedures. Collaborates with Director of Dining Services on services or new requests for services and bills accordingly.

Assists the Director of Housing Facilities Operations with the coordination and implementation of Housing Facilities Work Order System, Preventative Maintenance Program, Key Management, and monitors and coordinates the accounts payable/billing for Sodexo, Ricoh, Georges, and Generations. Essential Duties and Responsibilities Organizes and maintains hard copy and electronic filing systems. All requisitions are entered during the year including over 100 Standing PO’s. Hard copies and electronic files are created and maintained for all the residential halls as well as the dining areas. Maintains hard copies and electronic files for all Housing Facilities keys for all offices and building complexes. Essential Duties and Responsibilities Maintains Director of Housing Facilities calendar and communicates information to all Housing staff. Schedules meetings and appointments for the Director of Housing. Assists Director with problem solving on day to day operational issues. Assists with all Kronos approvals and sign offs on time cards. Prepares and proofreads correspondence, reports and other documents as requested. Organizes and conducts departmental events, as directed, by securing space, equipment, food, preparing invitations, announcements, agendas, brochures, and packets. Creates and maintains security of equipment, files, and records. Essential Duties and Responsibilities Assists with employment processes. Organize and maintain paper and electronic filing system.

Assists the Director of Facilities with maintaining financial cost of departmental accounts. Orders and maintains an inventory of office supplies and materials needed for our Housing Facilities staff. Assists with approval of invoices, and keeps records of all expenses helping maintain finances within our budget. Essential Duties and Responsibilities Performs other duties as assigned.