Government & Education Account Manager

Account Manager

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional's Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles and always-great prices. B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!

B&H is a globally recognized leader in the photo, video, and pro audio industries. We serve a broad customer base across multiple verticalsincluding education and governmentby offering industry-leading products, expert guidance, and dedicated service. Our commitment to excellence makes us a trusted technology partner to institutions nationwide.

Job Summary

We are seeking a highly motivated and relationship-driven Account Manager to manage and grow our education and government customer base within a designated territory. In this role, you'll be responsible for cultivating long-term partnerships with K12 schools, higher education institutions, and government agencies. You will drive business through on-site visits, industry events, and trade shows, while uncovering new opportunities and delivering tailored solutions to meet client needs.

Key Responsibilities

Client Relationship Management

• Build, maintain, and grow strong relationships with key stakeholders in education and government institutions.
• Serve as a trusted advisor, understanding each client's specific goals, purchasing processes, and technology needs.
• Provide timely, consultative support to ensure customer satisfaction and long-term engagement.

Business Development & Sales

• Identify and qualify new opportunities within the education and government sectors.
• Develop customized proposals and close deals that align with customer procurement cycles and compliance standards.
• Consistently achieve or exceed assigned sales targets and strategic growth objectives.

Field Engagement

• Conduct regular in-person visits to schools, universities, and government agencies to assess needs and present solutions.
• Represent B&H at relevant education and government trade shows, conferences, and procurement expos.
• Stay informed on industry trends, public funding initiatives, and competitive offerings.

Internal Collaboration & Reporting

• Collaborate with internal teams including product specialists, customer service, and logistics to ensure smooth execution and delivery.
• Utilize CRM tools to maintain accurate pipeline data, forecast sales, and document customer interactions.
• Report regularly on territory performance, client feedback, and emerging opportunities.

Qualifications

• 3+ years of experience in B2B sales or account management, with a focus on education or government clients strongly preferred.
• Strong understanding of public sector procurement processes, contract vehicles, and funding cycles.
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to develop trust-based relationships and close complex deals.
• Self-starter with strong time management skills and the ability to work independently in the field.
• Familiarity with CRM platforms (e.g., Salesforce).
• Knowledge of photo, video, AV, or IT technology is a plus.

What We Offer

• Competitive base salary plus potential for annual merit-based bonus
• Health, dental, and vision insurance
• 401(k) with company match
• Employee discounts on cutting-edge tech and gear
• A mission-driven, customer-focused work environment
• Opportunities for professional development and career advancement

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.