Taco Bell General Manager

Job Title

General Manager (GM)

Supervisor

Area Coach (AC), Director of Operations (DO)

Status

Non-Exempt

Basic Purpose

The General Manager serves as a mentor and leads their team to success, ensuring optimal performance and, as a result, smooth operations and exceptional customer experience. They are responsible for striving to achieve maximum profitability for the restaurant, which includes being selective in recruitment efforts, consistent training and providing quality food. This role is crucial for creating company culture that is aligned with DRG's values.

Major Responsibilities

• Team Development : Identify, train and mentor a team of high-potential individuals, empowering them to become leaders and excel in their roles.
• Operational Excellence : Striving to create world-class operations which include exceptional customer service, pristine restaurants that serve excellent food, and strong financials.
• P&L Management : Maintaining consistently strong financial results by taking actions that keep costs to a minimum, result in maximum profitability and keep costs to a minimum.
• Leadership : Making sound and effective decisions in addition to serving as a liaison between upper management and the team while adhering to an open-door policy.
• Training & Development : Conduct ongoing training workshops, provide constructive feedback in real-time, and stress the importance of continuous learning and growth to the team.
• Culture & Values : Actively reinforce DRG's culture and values by incorporating individual and team recognition, promoting inclusivity, and fostering a fun and respectful atmosphere.
• Compliance : Enforcing adherence with company policies, procedures and local regulations.

Benefits

Leadership Behaviors

Key Relationships

Internal- Develop strong working relationships with your team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.

External- Build rapport and trust with guests, creating memories while maintaining the restaurant's reputation for quality and service.

Knowledge & Skill Requirements

About Us

Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby's restaurants in Alaska, California, and Nevada. We have more than 9,000 team members and continue to grow every day!

Disclaimer

You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby's Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

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