Syntricate Technologies • Charlotte, NC, United States
30+ days ago
Job type
Full-time
Job description
Required Skills :
8+ years' experience in linguistic analysis, Conversation design, copy editing, or similar role preferred, inContent development roles.
Innovative thinker with the ability to come up with creative solutions.
Team player with excellent interpersonal skills and ability to influence, collaborate and communicate to internal resources and external vendors Introduction to KORE.ai, Smart Assist, IVR Technologies.
Java, Java Script, Python, XML, Web Services API experience is preferred.
Analytical, Problem Solving and Coordination Skills
Familiarity with chatbots, voice enabled devices, or other conversational channels.
Ability to understand and write JavaScript.
Familiarity with social channels like Slack, FB, Twitter, Skype, MS Teams etc.
Storyteller and editorial mindset with an ability to predict audience preferences
Excellent communication and writing skills.
Exceptional creative thinking, writing and persona building skills
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