Principal, Strategy and Accounts

This position is not a part of the bargaining unit.

Reports to : Vice President, Client Strategy

Location : Preference for New York City / Washington, DC / Philadelphia, PA

• Occasional in-person work and travel required

The Client Service Department is seeking an experienced Principal, Strategy & Accounts to oversee a portfolio of 4 to 6 full-service client accounts. Principals drive fundraising and paid media strategy, manage execution across internal departments, mentor client teams, and ensure outstanding client service and satisfaction.

In addition to leading client delivery, the Principal plays a key role in implementing and maintaining client service processes across the firm (including onboarding, reporting, and cross-vertical coordination) and is empowered to set and enforce expectations with clients and internal teams.

This is a senior client service role — ideal for someone who has driven digital strategy and directed a team for a statewide program. Applicants must have successfully served as an Account Lead on a major cross-vertical client for at least 1 cycle at a comparable agency or as a Digital Director level role (or adjacent) on a statewide campaign. An understanding of agency processes, digital best practices, and cross-vertical projects (i.e. campaign launches, new client onboarding, end-of-cycle cash flow) is preferred.

Job Responsibilities

Client Leadership

Internal Team Leadership

Process Implementation

Mentorship + Professional Development

Revenue Growth & Business Development

Requirements

Benefits

We are committed to building a diverse and passionate team. We encourage creative-minded individuals with a strong technical aptitude to apply for this position. Women, people of color, and LGBTQ+ individuals are encouraged to apply. Our firm is values-driven. We are intentional with the decidedly left-of-center clients we work with— and we strive to make our work environment and benefits reflect that, including salary transparency, healthy work-life balance, and consistent employee feedback and communication. We’re happy to talk more about our company culture with prospective applicants.