Front Office Manager
Overview
Join our team as a Front Office Manager and make a difference in our guests' experiences! We are seeking a driven and enthusiastic individual to lead our front desk operations, ensuring top-notch customer service and efficient daily operations.
As a Front Office Manager, you will have the opportunity to oversee a team of front desk agents and work closely with other departments to create a seamless guest experience.
You will manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce.
If you are passionate about hospitality and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity!
Qualifications
- 2+ years of experience in hotel front desk management / supervisory operations or related field
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Read, write and speak English fluently
- Proficient in hotel management software and Microsoft Office
- Detail-oriented and able to multi-task effectively
- Customer service oriented and committed to providing exceptional guest experiences
- Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office
- Prior cash handling experience necessary
- Ability to work flexible hours, including weekends and holidays as needed
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.
A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.
In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals : Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Three Tiers of Medical Coverage
- Dental & Vision Coverage
- 24 / 7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
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