Call Center Representative

We are looking for a reliable and customer-focused Call Center Representative to join our team in this role you will serve as a key point of contact for clients and customers providing clear information assisting with inquiries and offering excellent service during every interaction. You will be part of a fast-paced goal-oriented environment where strong communication and professionalism are essential.

Responsibilities

Answer incoming calls and respond to customer inquiries with clarity and professionalism.

Provide accurate information regarding products services or account details.

Document customer interactions and update records in an organized manner.

Resolve issues or escalate cases as needed to ensure customer satisfaction.

Maintain high service standards and represent the companys values in every conversation.

Support team goals by meeting performance metrics and contributing to a positive work environment.

Qualifications :

Strong verbal communication and interpersonal skills.

Ability to handle a high volume of calls with a calm and efficient approach.

Excellent listening skills and attention to detail.

Basic computer literacy and ability to learn new systems quickly.

Problem-solving mindset and customer-oriented attitude.

Ability to manage time effectively and work in a structured environment.

Additional Information :

Competitive salary within the range of $45000$49000.

Opportunities for career growth and internal advancement.

Supportive team culture and professional work environment.

Comprehensive training and ongoing development.

Full-time position with stable schedule and long-term potential.

Remote Work : No

Employment Type : Full-time

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Department / Functional Area : Customer Service

Experience : years

Vacancy : 1