JOB DESCRIPTION
Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.
These Include the Following
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop and maintain professional functional working relationships with IHOP employees and guests.
Execute the "Service Guidelines" per the IHOP SOP to ensure a high-quality guest experience.
Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.
Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
Comply with SOP methods in regard to guest checks and server banking procedures.
Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
Comply with all local and SOP health, sanitation, and safety guidelines.
Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
Perform all cleaning duties according to posted cleaning charts.
Comply with IHOP uniform and appearance standards per SOP guidelines.
Comply with IHop N Go program as assigned.
Complete all required online and virtual training modules.
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more.
And no matter what menu items they order, there’s one ingredient that’s always constant a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties.
In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP®.
Because we know the shortest distance between two people is a smile.
Host
Greet and seat guests promptly, cheerfully, and courteously.Make every effort to ensure the quality of the guest’s dining experience.ESSENTIAL DUTIES AND RESPONSIBILITIES.Develop and maintain professional functional working relationships with IHOP employees and guests.Greet guests as they enter the ...
Recreation Leader - The Cove Party Host
Must be able to work a varied schedule to include daytime and evening hours as well as weekends to include rotating Sundays.This is a part-time position and is ineligible for benefits.Under direct supervision of the Recreation Manager or designee, provides outstanding customer service at the areas o...
Cashier / Host / Attendant
The Cashier / Host’s interactions with our guests and these impressions ultimately dictate whether the guest will return. Maintains organization and cleanliness at the vestibule, host/cashier station and surrounding areas. ...
Host / Hostess
Are you a highly skilled and motivated individual with a passion for providing outstanding guest service? Do you enjoy creating smiles and making every dining experience memorable? IHOP is looking for talented Hosts/Hostesses to join our team and be a part of something more than just a traditional j...
Host/Hostess
Our restaurant gets busy, which means our host/hostess will need to monitor a waiting list, manage a floor chart with available tables, and be able to communicate with guests who are waiting. As a member of an energetic team, the host/hostess may also need to answer the phones and fill to-go orders ...
Event Host
Our event hosts are responsible for keeping our guests satisfied throughout the life-cycle of their event, exceeding expectations and anticipating needs like it was second nature. Multitasking is the name of the game—and if you’re good at that, you’ll be great as our event host. ...
Host
Hosts can make Guest experiences great - and being a Host can be a lot of fun!. Hosts also ensure Guest touch points are clean and sanitized; when the guest is done with their meal, to give them a genuine thank you as they walk out the door. ...
Front Desk/Host
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. Reviews the cleanli...
Deli Host
As a Deli Host, your role goes beyond daily tasks. ...
Party Host - Cast Member
Party Hosts get the fun in high gear making every event the best it can be. ...