DIR, REGIONAL OPERATIONS - SOUTHEAST TEXAS&SOUTHWEST LOUISIANA

Regional Director, Operations (Food Services)

Morrison Healthcare is hiring immediately for a Regional Director, Operations (Food Services). Must be located in Southeast Texas or Southwest Louisiana or willing to relocate. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012.

Job Summary

Working as a Regional Director of Operations (RDO) you will lead, manage, and inspire a team of District Managers and other leaders in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.

Key Responsibilities

• Leads, manages, and inspires a diverse team of District Managers, Resident District Managers, and / or Director of Dining Services, and their teams, to provide top-notch service
• Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)
• Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
• Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk / reward and short / long term implications
• Supports RVP in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
• Serves as representative / brand ambassador of the Chartwells team to senior clients in territory, and acts as escalation point
• Works with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)
• Collaborates with key partners to support regional initiatives
• Ensures compliance with QA, policy, and USDA program requirements, along with completing all reporting on time
• Champions development in partnership with RVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation
• Owns the financial results / P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures
• Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings

Required Qualifications

Bachelor's or master's degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution or other Support Services areas in lieu of degree.

Preferred Qualifications

Strong background in senior leadership roles with exposure to contract / budget management, customer service, people development, food services, negotiations, etc. Has a proven track record of growing a business and leading teams, along with strong financial acumen. Has ability to think quickly, analytically, strategically, and accurately. Shows expert client relationship, influencing, listening, and communications (written and verbal) skills. Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient. Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills. Proficient in the use of Microsoft Suite. Extensive travel required in this position.

Benefits For Our Team Members

Full-time and part-time positions are offered the following benefits : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. Full-time positions also offer the following benefits to associates : Medical, Dental, Vision, Life Insurance / AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws.