Senior Training & Development Specialist

We are currently seeking a Senior Training & Development Specialist that will focus on the developmental needs of the organization by assessing, designing, delivering, evaluating and maintaining development training programs for employees. This position is responsible for partnering with key stakeholders and the Human Resources Manager to identify training opportunities and creates programs that align with the Credit Union's goals. The Senior Training & Development Specialist evaluates training program results and reporting metrics to assess overall effectiveness of initiatives.

Location : 1509 Baltimore Drive, Ames, IA, 50010 - will travel to other locations as needed

Hours : Monday - Friday 8am- 5pm

Essential Functions & Responsibilities :

• Responsible for assessing, designing, delivering and evaluating the Credit Union's training and development programs, to align with strategic and operational objectives. This includes career mapping, career development, and succession planning of all levels of the organization. Collaborates with the Branch Operation training team to ensure training techniques meeting the adult learning needs of the organization.
• Delivers training for all staff using appropriate adult learning and delivery methods based on desired performance outcomes and learner needs. Adjusts techniques and recommend changes when appropriate. This includes researching and implementing new methods to evolve learning offerings.
• Creates and maintains curriculum including training manuals, documentation, guides and course materials such as handouts and visual materials. Updates training process / documentation as needed.
• Consults with key stakeholders to assess what external training and development needs might need brought inside, while facilitating the relationship between external training partners and the organization.
• Serves as a facilitator to special organization wide groups like the Culture Champions and many others.
• Oversees and manages the Learning Management System (LMS). This includes recommending, adding, and creating courses for the LMS and stakeholders.
• Performs other duties assigned.

Knowledge and Skills :

Experience : Eight years to ten years of similar or related experience in adult learning, training, and / or employee development.

Education : Bachelor's degree in Adult Learning, Organizational Development, Education, Psychology or related field.

Interpersonal Skills : The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Obtaining cooperation (internally and / or externally) is an important part of the job.

Other Skills

1. Working knowledge of full training life cycle including needs assessment, course design, development, implementation and assessment.

2. Maintain a keen understanding of training trends, developments and best practices.

3. Understand products and services offered and apply that knowledge to training and development activities.

4. Ability to lead and coach employees in an individual and group setting.

5. Working knowledge of Microsoft Office, WebEx or similar webinar tools.

6. Ability to build and design training tools for a variety of different audiences

Physical Requirements :

While performing the duties of this job, the employee is regularly required to sit; stand; walk; talk and hear. The employee must occasionally lift and / or move up to 20 pounds. This role routinely uses standard office equipment such as computers, phone, printers and copiers. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment :

Work is performed in a standard office environment with a quiet to moderate noise level. Local branch travel required. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.