Department Coordinator

At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals.

Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals.

Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.

Come join us in delivering better outcomes for our clients around the world!

The Department Coordinator provides administrative and project management support to the Learning Design and Delivery teams within Global Client Programs.

The role supports Practice Management, Academy, Wealth Planning, and US Sales Training functions by handling a wide range of administrative and executive support related tasks while being proactive, resourceful, and efficient, with a high level of professionalism.

Strong project management, organization and customer service skills with the ability to handle multiple tasks simultaneously, self-direction, a strong sense of ownership, excellent written and verbal communication skills are required.

What are the ongoing responsibilities of a Department Coordinator?

• Act as administrative subject matter expert and point of contact for inquiries
• Coordinate setup of meetings, conferences, and client events, manage a central calendar
• Send promotional items and marketing materials to clients and internal partners
• Collect and aggregate data and analytics for use in metrics analysis and collect potential sales leads
• Help organize and administer internal sales training sessions, including preparation for sessions
• Act as tech support for training calls and breakout sessions
• Manage invoice processes, coordinate and process T&E reports
• Identify / recommend administrative workflow efficiencies and present process improvements to supervisor and / or upper management
• Manage and maintain quality relationships with broader team
• Champion new initiatives and partner with team on initiatives

What qualifications does an ideal candidate have?

• Bachelor’s Degree or equivalent experience
• 3+ years administrative experience in professional environment
• Advanced MS Office skills
• Excel : Forms, Formulas, Functions, Pivot Tables, Graphs
• Proven ability to perform multiple tasks in a fast-paced, team environment
• Excellent verbal and written communication skills
• High degree of professionalism and strong team orientation.
• Excellent organizational skills with the ability to manage multiple priorities while maintaining exceptional attention to detail and accuracy
• Strong customer service skills
• Strong professional attitude and demeanor
• Flexibility to work independently and in a team environment
• Experience in the Financial Services Industry desired

Compensation Range :