Overview
POSITION SUMMARY:
Assist all guests efficiently, courteously, and professionally in all front desk related functions. Maintains high standards of service and hospitality.
ESSENTIAL FUNCTIONS:
· Handles guest check-ins and outs efficiently and in a friendly and professional manner.
· Utilizes a thorough working knowledge of the reservation system and procedures; takes reservations and knows cancellation procedures and policies.
· Resolve guest challenges and take appropriate action to ensure guest satisfaction.
· Process customer payments according to established procedures and policies including proper cash handling and credit card authorizations.
· Efficient communication with other departments of the hotel in order to support special requests, late-checkouts, maintenance needs and guest concerns.
· types and selling strategies, rates and discounts.
· Assist with pre-registration and blocking of reservations. Prepares for group arrivals and departures.
· Provides the highest quality of service to guests at all times.
· Perform all other duties as deemed necessary by management.
WHO WE ARE:
At Pyramid Global Hospitality, our diverse and talented team shares a common passion and mutual respect. We believe in putting people first and celebrating the unique perspectives and backgrounds that make up our global community of professionals.
We're deeply committed to fostering personal and professional growth for each team member. Through our leadership development programs and continuing education platforms, we create opportunities for inclusive growth and advancement. We make a conscious effort to integrate equity and inclusion into all aspects of our work – from hiring and promoting, to selecting vendors, designing spaces, and communication.
To ensure we achieve our equity, inclusion, and diversity goals, our executive team collaborates with external consultants who provide ongoing analysis, support, and guidance. Our primary objective is to establish a successful business model that embraces these values in every aspect of our operations.
REQUIREMENTS:
· Excellent communication, organizational and customer service skills are required.
· Must be able to stand for the duration of a shift.
Front Desk Agent • Nashville, Tennessee
As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay.Your responsibilities include check-in/check-out, handling reser... Show more
We are pleased to announce a wonderful opportunity for a.What will you be doing most days?.Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay.W... Show more
Doctor of Medicine | Anesthesiology - General/Other.Competitive weekly pay (inquire for details) .LocumJobsOnline is working with CompHealth to find a qualified Anesthesiology MD in Tennes... Show more
At , we prioritize work-life balance and a supportive work environment with flexible scheduling to suit your needs.Whether you're seeking a part-time role with just a few days a month or a full-tim... Show more
Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environmen... Show more
Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home.Located minutes away from some of the city's most renowned attractions, ... Show more
The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton is seeking a full-time Guest Service Agents to join their Front Office team! Our unique, art-filled hotel in downtown Nashville is j... Show more
Hotel Hosts (Front Desk Agent) contribute to the hotel's commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence.The Hotel ... Show more
The Front Desk associate is the face of our service at the properties we support.These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful... Show more
Nashville, Tennessee, United States.Orchard's mission is to make home buying and selling, stress free, fair and simple.For the average American, the home purchase and sale process takes months, cre... Show more
We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate.In this role, you will be instrumental in supporting indi... Show more
It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warm... Show more
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering th... Show more
Our dedicated associates help the company achieve its mission to put the world on vacation.Innovation and growth keep our work interesting and fun.Every day is a chance to learn something new and t... Show more
This position is responsible for providing excellent customer service to hotel guests, checking them in and out, and managing their reservations.You will be the first point of contact for guests, a... Show more
Front Desk Guest Sales Associate.At European Wax Center, we're looking for a hard-working Guest Sales Associate to join our passionate team.Candidates must be outgoing, personable, and love the bea... Show more
The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure.This position directly influences ... Show more
Join Our Team at Our Nashville Hotel.We're looking for team members who are passionate about hospitality and dedicated to outstanding guest service.Bring your positive attitude and professionalism,... Show more
Our jobs arent just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to del... Show more
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take th... Show more
