Assistant General Manager
Tropical Smoothie CafeCharlotte, NC, US30+ days ago
Job type
- Full-time
Job descriptionMonitor sales growth & cost control of the caf against the budgeted expectation & historical performance, to ensure that profit goals are met. Maintains & exceeds customer expectations to build brand loyalty. Presents a consistent, professional image of the caf & crew by maintaining all sanitation & appearance standards. Communicates & stays updated on all marketing & promotional materials. Builds caf sales by cultivating relationships with customers and others in the community.
At Tropical Smoothie Caf, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values : Solid Relationships, Playing to Win, Creative Spirit and Living Better.
Requirements :
- Minimum of 1 years of managerial experience in the restaurant or fast-casual field required.
- Experience training & developing employees.
- Experience in growing sales & providing excellent customer service.
- Demonstrated ability to drive operational excellence in both front of the house & back of the house.
- Must have a proven track record of managing cost of goods & labor.
- Strong skills in understanding P&L reports & budgets.
- Basic computer skills.
- ServSafe certification preferred.
- Effective verbal & written communication skills.
Duties & Responsibilities :
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Assistant General Manager • Charlotte, NC, US
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