Mgr Installation

The CSC ServiceWorks Story

CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.

Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.

At CSC, we're in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.

Overview

Position Summary :

Primarily responsible for managing a team and executing operating objectives and managing daily work activities of Installers to ensure delivery and installation of company-owned, rented, and / or leased laundry and / or air equipment.

Key Job Responsibilities :

Ensure the management of on-time deliveries through proper scheduling of residential, route and / or air equipment sales for the branch

Coordinate deliveries with sales, card services and venting department for venting and room renovations

Schedule and coordinate warehouse shipping and receiving including, parts and corporate

Maintain company software for receipts and transfers

Maintain inventory of machines and accessories for deliveries and set-up of equipment

Oversee maintenance of warehouse equipment including fork truck, jacks and delivery truck

Manage and oversee delivery personnel for proper installation procedures

Respond to customer complaints

Monitor budgets

Coordinate with sales to ensure efficient execution of new installation orders

May be required to work in the field assisting and training the install staff

Ensure that staff works in a safe manner per government regulation and company safety policies

Other duties assigned

Key Management Responsibilities :

Recruit, hire, and manage assigned team

Delegate duties and assign / schedule work to meet deadlines

Support employee development and provide training as needed

Establish team and individual employee goals

Manage employee performance

Authority to terminate or make a termination recommendation

Implement, communicate, and maintain Company practices, policies, and procedures with team

Benefits & Perks

Work Life Balance!

75% Employer Contribution to Medical, Dental, and Vision insurance

Health Savings Account with Employer Contribution

Year-round Work & Paid Training

Company Paid Life, Short-term, and Long-term Disability Insurance

401k with generous Company Match

Paid Time Off (PTO) & Holiday Pay

Flexible Spending & Health Savings Account

Employee Discounts : Travel, Theme Parks, Home & Auto Insurance and more!

Education Reimbursement Program

Paid employee Referral program

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

What we're looking for

Required Education & Experience :

High School Diploma or equivalent; and 7-10 years related experience and / or training; or equivalent combination of education and experience

Associate's Degree preferred

Required Knowledge, Skills, and Abilities :

Ability to read, analyze, interpret, and understand general business periodicals, professional journals, technical procedures, financial reports, legal documents, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Proven ability to effectively present information to management and groups of employees

Ability to work with a variety of mathematical concepts

High-level ability to define problems, collect data, establish facts, and draw valid conclusions

High-level ability to interpret a variety of instructions

Strong Microsoft Office skills, a high ability to understand specialized technology systems

Strong tablet, smart phone and computer skills

Special Requirements, Licenses, or Certificates :

Maintain a valid driver's license and clean driving record

Ability to obtain a Motor Carrier Medical Examiner's Certificate

Ability to obtain a Commercial Driver's License

Maintain valid forklift certification per local government regulation and company policy, may also be required to hold a forklift trainer certification

Efficient record keeping skills

Ability to read a map and follow directions

Ability to prioritize tasks in a busy warehouse and delivery environment

Experience with large power tools

Experience installing large appliances

Intermediate plumbing and / or electrical knowledge

Familiarity with mechanical and electrical functions

Requirements Specific to Appliance Warehouse :

Drive a commercial vehicle

Must be 21 years of age

Physical Requirements :

Specific physical demands may vary based on assigned geography or equipment

Must be able to lift up to 35-100 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)

Push and pull hand carts loaded with washers and / or dryers and / or air machines

Ability to walk numerous levels of stairs

Ability to drive long distances

Ability to maneuver in restrictive areas; often squatting, kneeling, crawling and reaching overhead, while lifting, holding and maneuvering tools or service parts weighing from 20-50 lbs

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.