Under direct supervision of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating opportunities for patients to have their needs, preferences, and expectations for care, information, and support met at all points in their care ...
One of the largest and most reputable global hospitals & healthcare companies is seeking an Administrative Assistant to join their team.This person must be able to work onsite in Chelsea, MA 8-4:30 pm.This is an excellent opportunity to join an excellent organization and grow your career....
Under the supervision of the Medical Call Center Manager, the Medical Call Center Supervisor is responsible for supervising personnel, communicating regularly with staff, identifying opportunities to improve the patient experience, ensuring adequate staffing to meet operational needs, providing feed...
One of the largest and most reputable global hospitals & healthcare companies is seeking an Administrative Assistant to join their team.This person must be able to work onsite in Chelsea, MA 8-4:30 pm.This is an excellent opportunity to join an excellent organization and grow your career....
Under the direction of the nurse manager, and as a member of the care team, the Call Center Triage Nurse will be responsible for handling high-volume calls from patients, medical facilities, and healthcare agencies to assist with acute concerns, medication questions, post-visit questions, and other ...
PAS Central Scheduler **Call Center Position** 40 Hours Day Shift-(3281955). Responsible for handling a high volume of incoming calls from both physician’s offices and patients. Assist patients ranging in age from adult to geriatrics who may call to verify the time/date or other information about th...
Call Center Representative - Insurance. At least 1 year of call center experience, insurance/financial setting preferred. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you...
Aramark Healthcare+ is seeking a Call Center Manager at Boston Children's Service Response Center in Waltham, MA. The Call Center Manager is responsible for Interfaces between the facilities department and the client organization provides customer service and supervises and provides technical direct...
One of the largest and most reputable global hospitals & healthcare companies is seeking an Administrative Assistant to join their team.This person must be able to work onsite in Chelsea, MA 8-4:30 pm.This is an excellent opportunity to join an excellent organization and grow your career....
This Call Center Dispatcher will be responsible for:. Handling special and priority calls such as medical emergency, code alerts, and time sensitive calls from the general public, patients, medical personnel and other Hospital's clients. The ability to gather and interpret information or problems in...
The Customer Service Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Process orders, route calls to appropriate resource, and follow up on customer calls where necessary. Answer all calls and emails in a timely manner, in adherence to their goals. Doc...
We are seeking full-time, 40-hour Call Center Representative to support Pentucket Medical Associates call volume, fielding approximately 65 inbound calls per day. Call Center Representative - Lawrence/Hybrid-(3283516). Our Call Center is based out of our RiverWalk location in Lawrence, MA. Previous ...
Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. The Patient Service Representative is supporting the GI Call Center, located at 20 Overland Street, Boston, MA 02215. Call Center and/or telephone cu...
Handle escalations from the Call Center regarding complex issues or difficult customers involving fare related issues. Previous experience in a call center environment. Call Center Experience: Required. A high school diploma or GED with three (3) years’ experience in customer service responding to h...
Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. The Patient Service Rep is supporting the GI Call Center, located at 20 Overland Street, MA 02215. Call Center and/or telephone customer service expe...
Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. ...
Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. ...
This call center Patient Experience Representative is 100% in office and will be responsible for:. Recording and forwarding messages, triaging call for urgent information or services, initiating call for emergency servicesProviding routine clerical support as needed. ...
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering wi...
Directs all calls to appropriate staff and contacts providers as needed utilizing established call routing guidelines. Places reminder calls to patients as directed . Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. ...
Help Call Center meet Service Level goals. Schedule training for call center agents. Conduct real-time monitoring of service levels and call center status. Produce reports in Excel, eManager and Call Center Software. ...
A pioneer in the healthcare industry in Boston, MA is looking for call center agents. Call Center Agent Responsibilities:. Call Center Agent Qualifications:. Answer all inbound calls and direct them to the appropriate person or department. ...
Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. ...
Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers. ...
Nutrition Call Center Coordinator-(3287241). Trains new employees and dietetic interns on the daily functions of the Call Center. Directs all calls for the Nutrition and Food Service department that come via the 4FOOD System. Uses coverage schedules to triage calls as necessary. ...