Vaco Boston has partnered with a leading bank looking to bring on a proven Call Center Representative that will be the liaison between our company and its current and potential customers. Keep records of all conversations in our call center database in a comprehensible way. Manage large amounts of i...
Call Center Reservations Agent- Steady Extra Encore Boston Harbor in Everett, MA at Encore Boston Harbor **Location:**. The Encore Boston Harbor Call Center Reservations Agent** is responsible for providing information and booking services for guests of the hotel, providing personalized services of ...
Ability to think critically and quickly on phone calls to navigate to the right person to find out the data we need. In this role, you will conduct outbound research through phone calls to enhance our research outcomes. Ensure new/revised processes are understood and immediately applied to research ...
ExperienceOne to two years related call center experience preferred; customer service experience required. Retrieve voice messages from mail box and return patient calls within 24 hours. ...
Answer calls that come in to the call center and dispatch these calls out to the appropriate service and/or staff member. One (1) year of customer service or call center experience. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions a...
Managing a high volume of incoming telephone calls from members, prospective members, employers, and internal Point32Health staff. Efficiently and effectively processing calls. Asking probing questions, while educating to reduce repeat calls. Making necessary outgoing phone calls to resolve member r...
The Weekend Program Manager is responsible for coordinating all operational activities of the Mobile Crisis Intervention Program Call Center including development and monitoring of the program's protocols. Position: MCI Call Center Weekend Program Manager. Assists in the supervision and performance ...
Provide exceptional and consistent customer service to all customers calling UCHC's Call Center or walking in for services. Answering incoming UCHC main phone line including patient calls (appointment scheduling, documentation and routing of appropriate calls such as refill requests) , operator call...
SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center. Experience One to two years related call center experience preferred; customer service experience required. Duties and Responsibilities Answer a high volume of calls from patients and give a high le...
Answer calls that come in to the call center and dispatch these calls out to the appropriate service and/or staff member. One (1) year of customer service or call center experience. This position is responsible for the ongoing and uninterrupted flow of information through face-to-face interactions a...
Call Center Specialist - Hiring Immediately ($18. A pioneer and one of the top companies in the healthcare industry located in Quincy, MA is currently looking for a Call Center Specialist to join their growing team. All ProPivotal job postings are either actual positions we had availableat the time ...
Call Center Leader . Be responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers customer service operations and employees to meet service targets. The supervisor will aid...
The OfficeSupport SpecialistII("Consumer Call Center Information Specialist")works in theOffice of Consumer Affairs and Business Regulation and is often the first point-of-contact between OCABR and the public. ...
Practice Assistant II, Call Center, Endoscopy-(3298272). Receives and directs all incoming calls in a polite manner, identifying the Endoscopy Center and stating name. Assists appointment staffs with calls whenever possible to ensure callers do not wait any longer than necessary. Must be able to res...
This is a temporary / seasonal position Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion o...
The Call Center Representative focuses on providing technical assistance and relevant information to callers to assist them in having pertinent information essential to obtain appropriate licensure for working as an educator in Massachusetts. We encourage an authentic workplace where colleagues show...
Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. ...
A pioneer in the healthcare industry in Boston, MA is looking for call center agents. Call Center Agent Responsibilities:. Call Center Agent Qualifications:. Answer all inbound calls and direct them to the appropriate person or department. ...
Supervisor Call Center-(3302408). Under the direction and supervision of the Operations Manager, the Supervisor is responsible for the day to day administrative operations of the Call Center ensuring that productivity and quality standards are met. Responsible for the day to day administrative opera...
Title: Call Center Representative - Healthcare. Previous call center experience required. Healthcare call center experience required. ...
The Member Services Representative will: Understand and be able to explain all products and services offered Identify and fulfill financial needs of new and existing members Guide members through troubleshooting, navigating the company site, or using the products or services in a call center environ...
Job title: Supervisor of Fares Call Center. Assist in the oversight of the day-to day operations of the Call Center. Supervise and coach call center Representatives. Monitor call center volume using the client's phone technology to ensure all Service Level agreements and Key Performance indicators a...
Answer incoming calls from customers promptly and professionally. Ability to handle high call volumes while maintaining attention to detail. ...
The Customer Service Data Specialist handles a high volume of inbound calls from customers, technicians, and field personnel. Handle a minimum of 50 inbound phone calls per shift. ...
Monitor and evaluate call center performance metrics, such as call volume, average handle time, and customer satisfaction, and implement remote strategies to achieve and exceed targets. Solid understanding of call center operations and customer service principles, specifically in a virtual environme...