Provide direction and leadership for the district's call center and call center team members, acting as the agent for the changing needs of three individual branches. The Call Center team and operations are responsible for delivering a high quality "Ace Helpful" service, ensuring each customer inter...
Pharmacy Support Call Center Representative. Pharmacy Support Call Center Representative. Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, progr...
Handles complex scheduling requests through various channels while utilizing numero Call Center Specialist, Call Center, Specialist, Healthcare, Physician. ...
As a Call Center Representative your day is spent both answer incoming and making outgoing calls in regards to member accounts. Call Center Representative to join our team. Are you a self-starter with call center experience who is interested in beginning a. Our Call Center Representatives earn a. ...
PeopleShare is currently hiring for Call Center Agent in Center City Philadelphia!. The Call Center Representative handles customer complaints and requests in a fast-paced, high-volume environment, requiring excellent oral and written communication skills. Call Center Representative Details:. Call C...
Receives, places, and transfers telephone calls using appropriate phone etiquette. Routes emergency calls appropriately. Pages individuals to inform them of telephone calls, using paging and interoffice communication equipment. ...
High Volume Call Center Representative. Ability to function well in a fast-paced, team oriented, call center environment;. The Customer Service Representative will manage incoming calls promptly and will use their. ...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required Technical savvy Previous remote work from home experience a plus Quick learner and able to work independently Type 35 words per minute accurately Strong ph...
Specifically, at least one year of experience in a call center of a credit union or financial institution. Must be flexible and available to work Call Center hours of operation: Monday-Friday 7:00 a. Cross sell all products/services including loans and third-party affiliates: Insurance Services, Inv...
We seek a 100% remote Call Center Manager with experience running and managing an inbound/outbound phone room of 5-10 people. ...
We are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Customer Service Agent. Prior experience in a call center or customer service role is preferred, but not required. Respond to inbound customer calls and assist with inquiries, complaints, and request...
Call Center Representative/ Canvasser. Receive inbound calls and place outbound calls . Previous experience as a Call Center Representative or in a similar role. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions t...
The Call Center Supervisor will be responsible for leading a team of ten (10) high performing customer-focused, licensed agents and/or Team Leads who manage incoming phone calls for insurance inquiries. What we look for in a Call Center Supervisor:. The supervisor will field questions, concerns, and...
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering wi...
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based — in a Call Center that works 24/7. Aircall’s VoIP Speed Test | Aircall. Responsible for managing a whole lot of incoming and outgoing calls in the operations. ...
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.Relies on instructions and pre-established guidelines to perform the functions of the job.Works under immediate supervision....
Call center, customer service AND supervisory experience managing a team of 5+. Experience managing multi-site and remote call center operations. This individual is responsible for providing oversight to include leading & managing a team of initial in-bound communications specialists to the Agency a...
Contact Center in Northeast Philadelphia!. Must have prior Contact Center/Phone/Customer Service/Sales Experience!. ...
Partners internally with service partners to route calls, documents or other action items to complete transactions. Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years ex...
Contact Center as a Full-Time Member Advisor II. PM in the Contact Center along with time worked on Saturdays!. Provide education to new Member Advisors I to answer incoming calls, to use all necessary programs to assist the membership, advanced knowledge of Credit Union Products and Services. Answe...
Call Center Representative (Medicare Annual Enrollment Period). We are seeking dedicated, hardworking individuals to join our team as Call Center Representatives during the Medicare Annual Enrollment Period. Manage a high volume of outbound calls. Ability to handle high call volumes in a fast-paced ...
We are seeking a highly motivated Call Center Representative to join our team in the Consumer Services industry. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving customer inquiries via phone, email, and chat. Handling a high volume of ...
General Experience in a managed care and insurance, physician practice or call center environment (Preferred). Provides appropriate and clinically relevant information and facilitates requests within the designated timeframes based on clinical urgency as defined per protocol. ...
Make outbound calls to new, existing and pre-registered customers promoting Fiber products and the migration from copper. ...