Vaco Boston has partnered with a leading bank looking to bring on a proven Call Center Representative that will be the liaison between our company and its current and potential customers. Keep records of all conversations in our call center database in a comprehensible way. Manage large amounts of i...
A Proxy Call Center Representative, who will work remotely, is an extremely professional individual, with excellent reading comprehension and verbal communication skills. To be successful in this role, a Proxy Call Center Representative must be able to multi-task in a high-volume production driven e...
Call Center Reservations Agent- Steady Extra Encore Boston Harbor in Everett, MA at Encore Boston Harbor **Location:**. The Encore Boston Harbor Call Center Reservations Agent** is responsible for providing information and booking services for guests of the hotel, providing personalized services of ...
We are seeking full-time, 40-hour Call Center Representative to support Harbor Medical Associates call volume, fielding approximately 70 inbound calls per day. Previous experience in a medical call center and/or medical office environment preferred. The goal: ensure that our callers receive timely, ...
Provide exceptional and consistent customer service to all customers calling UCHC's Call Center or walking in for services. Answering incoming UCHC main phone line including patient calls (appointment scheduling, documentation and routing of appropriate calls such as refill requests) , operator call...
Managing a high volume of incoming telephone calls from members, prospective members, employers, and internal Point32Health staff. Efficiently and effectively processing calls. Asking probing questions, while educating to reduce repeat calls. Making necessary outgoing phone calls to resolve member r...
The Member Services Representative will: Understand and be able to explain all products and services offered Identify and fulfill financial needs of new and existing members Guide members through troubleshooting, navigating the company site, or using the products or services in a call center environ...
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team...
Process inbound call center calls including escalated calls, as needed. Knowledge of call center operations and ACD call center technologies. Act as a resource to call center staff while on-call. Call Center Supervisor &nbs...
The Customer Service Data Specialist handles a high volume of inbound calls from customers, technicians, and field personnel. Handle a minimum of 50 inbound phone calls per shift. ...
A pioneer in the healthcare industry in Boston, MA is looking for call center agents. Call Center Agent Responsibilities:. Call Center Agent Qualifications:. Answer all inbound calls and direct them to the appropriate person or department. ...
Position requires one year of member service or call center experience in a bank or credit union. Provides quality information and exceptional member service and support by telephone and/or electronically. Transfers calls to appropriate department or employee; and processes transactions, member corr...
Call Center Representative - Insurance. At least 1 year of call center experience, insurance/financial setting preferred. ...
Answer incoming calls from customers promptly and professionally. Ability to handle high call volumes while maintaining attention to detail. ...
Nutrition Call Center Coordinator-(3287241). Trains new employees and dietetic interns on the daily functions of the Call Center. Directs all calls for the Nutrition and Food Service department that come via the 4FOOD System. Uses coverage schedules to triage calls as necessary. ...
We are seeking full-time, 40-hour Call Center Representative to support Harbor Medical Associates call volume, fielding approximately 70 inbound calls per day. Practice Assistant, Call Center, South Weymouth-Hybrid-(3305576). Previous experience in a medical call center and/or medical office environ...
As a Health Care Call Center Representative, you will work in a dynamic inbound contact center assisting callers by providing world class customer service answering questions, resolving issues, and assisting with pharmaceutical and/or medical health transactions. Health Care Call Center Representati...
A pioneer in the healthcare industry in Boston, MA is looking for call center agents. Call Center Agent Responsibilities:. Call Center Agent Qualifications:. Answer all inbound calls and direct them to the appropriate person or department. ...
In-person or Remote Call Center. Manage service calls, assist customers with making reservation changes, educate them on tour itineraries, process payments, and respond to inquiries. ...
Insurance Information Specialist - Call Center ($19/hr). Previous experience in a call center or customer service role, preferably in the insurance industry. Handle incoming calls from clients regarding insurance policies and inquiries. ...
Monitor and evaluate call center performance metrics, such as call volume, average handle time, and customer satisfaction, and implement remote strategies to achieve and exceed targets. Solid understanding of call center operations and customer service principles, specifically in a virtual environme...
This is a temporary / seasonal position Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion o...
Insurance Information Specialist - Call Center ($19/hr). Previous experience in a call center or customer service role, preferably in the insurance industry. Handle incoming calls from clients regarding insurance policies and inquiries. All ProPivotal job postings areeither actual positions we had a...
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly priori...
Call Center Leader . Be responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers customer service operations and employees to meet service targets. The supervisor will aid...