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Last updated: 4 days ago
  • Promoted
Amazon Case Specialist

Amazon Case Specialist

LagoBoise, ID, US
Full-time
Hours : 9am - 5pm Pacific Standard Time.USD Salary : Negotiable based on experience.The Case Specialist works under direct supervision and follows company and department policies and procedures to pr...Show moreLast updated: 4 days ago
  • Promoted
Amazon Market Research Virtual Assistant - Remote

Amazon Market Research Virtual Assistant - Remote

Manila RecruitmentBoise, ID, US
Remote
Full-time
Amazon Market Research Virtual Assistant.We are looking for an Amazon Market Research Virtual Assistant to help identify trends, collect data, and generate insights that support strategic decision-...Show moreLast updated: 6 days ago
Regional Class A CDL Driver - Boise, ID

Regional Class A CDL Driver - Boise, ID

Amazon Freight PartnerBoise, ID, USA
Full-time
At 717 Logistics, we are dedicated to redefining transportation and logistics services.With years of experience in shipping, logistics, and leadership, we have built a reputation for efficiency and...Show moreLast updated: 30+ days ago
  • Promoted
Director of Amazon Marketplace

Director of Amazon Marketplace

Balsam BrandsBoise, ID, US
Full-time +1
We are seeking a highly driven.Director of Amazon Marketplace.This role will be responsible for full P&L ownership, strategic planning, and execution of all aspects of our Amazon channel.You wi...Show moreLast updated: 24 days ago
  • Promoted
Amazon Catalog Management & Organic Strategist

Amazon Catalog Management & Organic Strategist

Power DigitalBoise, ID, US
Full-time
Amazon Catalog Management & Organic Strategist.As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success.Our vision...Show moreLast updated: 4 days ago
  • Promoted
Seasonal Delivery Driver

Seasonal Delivery Driver

Amazon Delivery Service PartnerBoise, ID, US
Part-time
Amazon-branded vehicle provided! Non-CDL delivery driver!.Approximate hours are 9 : 20 am to 7 : 20 pm.Shifts are typically 10 hours per day, and are available 7 days per week.Paid Overtime and Time Of...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

AmazonGarden City, ID, USA
Full-time
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 6 days ago
Gilder Search Group is hiring : Amazon PPC & DSP Advertising Manager in Boise

Gilder Search Group is hiring : Amazon PPC & DSP Advertising Manager in Boise

Gilder Search GroupBoise, ID, United States
Full-time
Amazon PPC & DSP Advertising Manager.Provide clear insights and strategic recommendations to clients.Manage budgets, pacing, and performance to maximize ROI. Stay current on Amazon Advertising best ...Show moreLast updated: 30+ days ago
  • Promoted
Amazon Account Specialist

Amazon Account Specialist

DreamHireBoise, ID, US
Full-time
We are looking for a detail-oriented and proactive Amazon Account Specialist to join our team.In this role, you will be responsible for managing Amazon accounts, ensuring policy compliance, optimiz...Show moreLast updated: 6 days ago
Delivery Station Customer Service Associate, DSL

Delivery Station Customer Service Associate, DSL

Amazon.com Services LLCBoise, Idaho, USA
Full-time
At Amazon, our mission is to be Earth’s most customer-centric company.To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand ...Show moreLast updated: 7 days ago
People also ask
Amazon Case Specialist

Amazon Case Specialist

LagoBoise, ID, US
4 days ago
Job type
  • Full-time
Job description

Amazon Case Specialist

Role : Amazon Case Specialist

Hours : 9am - 5pm Pacific Standard Time

USD Salary : Negotiable based on experience

The Case Specialist works under direct supervision and follows company and department policies and procedures to provide dedicated advocacy on behalf of clients and internal stakeholders, handling seller issues and resolving bottlenecks directly through Amazon Seller Support, ensuring smooth and compliant operations on the platform.

Responsibilities :

  • Provides dedicated customer service to clients and internal stakeholders ensuring smooth and compliant operation on the Amazon platform
  • Creates, manages, and resolves support tickets accurately and efficiently to improve outcomes for our clients
  • Oversees and manages the accuracy and health of our Amazon seller account & listings, ensuring compliance with Amazon's guidelines and policies
  • Proactively identifies and addresses any issues with seller listings, collaborating with internal teams and directly interfacing with Amazon to resolve problems promptly
  • Communicates effectively with internal stakeholders to notify them of any listing issues, provide updates, and make necessary requests to Amazon on the client's behalf
  • Acts as an advocate for our company on the Amazon platform, representing the company's interests and ensuring a positive and compliant presence
  • Calls into Amazon support to resolve listing issues efficiently
  • Leverages internal resources to stay up to date with the latest Amazon policy changes
  • Maintains or exceeds department-established performance standards
  • Continues to learn and apply department Trainual subjects according to standards
  • Other duties as assigned