Appointment scheduler Jobs in Allentown pa

This role is responsible for making appointments for patient procedures and office visits.

• Schedules appointments for patients by telephone or at the check-out desk.
• Uses a computerized system to match physician / clinician availability with patient's preferences in terms of date and time.
• Maintains scheduling system so records are accurate and complete and can be used to analyze patient / staffing patterns.
• Ensures that updates (e.g., cancellations or additions) are input daily into master schedule.
• Communicates as needed with physicians / clinicians and other staff about any patient concerns / issues related to scheduling.
• Consults with practice manager about any system problems.
• Uses customer service principles and techniques to deal with patients calmly and pleasantly.

Qualifications :

Physical Demands :

Mostly sedentary duty. 10 pounds, maximum lifting, occasional lift / carry of small articles. Some standing, walking, reaching. This role involves direct patient contact.

Perks

Benefits