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Banking Jobs in Sandy Springs, GA

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Last updated: 3 days ago
Officer, Specialist, Contact Centre, Consumer Banking

Officer, Specialist, Contact Centre, Consumer Banking

DBS BankTwo Harbour Square, Hong Kong
Full-time
Officer, Specialist, Contact Centre, Consumer Banking-(WD79621).Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strate...Show moreLast updated: 30+ days ago
Banking Transformation Strategist

Banking Transformation Strategist

VirtualVocationsNorcross, Georgia, United States
Full-time
A company is looking for a Banking Transformation Strategist.Key Responsibilities Lead vendor discovery sessions and facilitate stakeholder interviews to gather requirements Synthesize findings ...Show moreLast updated: 3 days ago
Field Sales Executive - US Banking

Field Sales Executive - US Banking

Wolters KluwerRemote, GA, USA
Remote
Full-time
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and s...Show moreLast updated: 12 days ago
Corporate Banking Associate (Energy)

Corporate Banking Associate (Energy)

TruistAtlanta GA, 3333 Peachtree Road, Atlanta Financial Center
Full-time +1
Essential Duties and Responsibilities.Following is a summary of the essential functions for this job.Other duties may be performed, both major and minor, which are not mentioned below.Specific acti...Show moreLast updated: 30+ days ago
SVP, Commercial Banking

SVP, Commercial Banking

Georgia’s OwnNorth Fulton
Full-time
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today.Th...Show moreLast updated: 30+ days ago
Relationship Manager I - Business Banking

Relationship Manager I - Business Banking

PNC Bank NASandy Plains
Full-time +1
Handles relationship management activities with new and / or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with...Show moreLast updated: 30+ days ago
  • Promoted
Remote Investment Banking Expert - AI Trainer ($130-$130 per hour)

Remote Investment Banking Expert - AI Trainer ($130-$130 per hour)

MercorSmyrna, Georgia, US
Remote
Full-time
UK / Canada / Europe / Australia-based • •Investment Banking Experts • • for a research project with a leading foundational model AI lab. You are a good fit if you : - Have • •at least 2 years of experience • • ...Show moreLast updated: 3 days ago
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Officer, Specialist, Contact Centre, Consumer Banking

Officer, Specialist, Contact Centre, Consumer Banking

DBS BankTwo Harbour Square, Hong Kong
30+ days ago
Job type
  • Full-time
Job description

Officer, Specialist, Contact Centre, Consumer Banking-(WD79621) Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

DBS Customer Centre is looking for enthusiastic and highly motivated problem solvers who are passionate about creating an innovative customer experience and building strong relationships with our customers. This position will be the first point of contact for our customers and engage with them on phone call, email, social media and chat.

  • Provide one-stop service to respond product and service enquiries that customers are experiencing by phone, live chat , offline messaging and emails
  • Drive a successful customer experience by assisting at varied skill levels (from offline to online) to implement inbound cross-buy initiatives proactively
  • Meet individual scorecard for call volume, availability, service level and customer satisfaction
  • Attract and retain customers by answering queries and providing suggestions that lead to short and long-term success
  • Work collaboratively with teammates to solve customer issues as quicky and as efficiently as possible
  • Report customer complaints and escalate issues when necessary to prevent potential churn
  • Maintain appropriate operational risk control and compliance in all aspects in accordance with DBS or regulatory standard and policies
  • No sales target is required

Requirements

  • Post secondary or above, preferably degree holder in any disciplines
  • Experience in call centre or banking industry, good knowledge of credit card operations and banking services is an advantage
  • Customer-focused with excellent communication and interpersonal skills
  • Able to work in shifts on weekends and public holidays
  • Good command of written and spoken English and Chinese, fluency in Putonghua is an advantage
  • Candidates with more experience will be considered as Senior Customer Service Executive
  • Apply Now

    We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

    We regret only shortlisted candidates will be notified.

    Primary Location

    : Hong Kong-Two Harbour Square

    Job

    : Customer Service

    Schedule

    : Regular

    Employee Status

    : Full-time : Job Posting

    : Nov 26, 2025, 12 : 00 : 00 AM