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Call center agent Jobs in Kent, WA

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Call center agent • kent wa

Last updated: 2 days ago
Call Center Representative

Call Center Representative

Seattle's Union Gospel MissionRenton, WA, US
Full-time
As a Call Center Representative, you will work in our Centralized Intake System to be the first-line response to homeless clients and partner agencies related to inquiries for our programs and refe...Show moreLast updated: 30+ days ago
LPN - On Call

LPN - On Call

humangoodDes Moines, Washington, United States
Full-time +1
Quick Apply
Judson Park has been named one of the Best Nursing Homes of 2023-2024 by U.On Call / Per Diem stipend of $2.Additional differentials depending on shifts available. Our Licensed Vocational Nurses (LPN)...Show moreLast updated: 30+ days ago
  • Promoted
Data Center Technician I

Data Center Technician I

IES CommunicationsKent, WA, United States
Full-time
Job Description Job Title : Data Center Technician I Reports To : Data Center Supervisor.The Data Center Technician will support both the Physical and Virtual Infrastructure of the organization and i...Show moreLast updated: 24 days ago
On Call Mobile Phlebotomist (Renton)

On Call Mobile Phlebotomist (Renton)

COC ConsultantsRenton, WA, US
Part-time
COC Consulting is looking for a part-time phlebotomist in Renton, WA.The Phlebotomist ensures the proper collection, processing, labeling, storage, and mailing of blood and urine samples to the lab...Show moreLast updated: 3 days ago
Call Center Lead

Call Center Lead

AppleOneRenton, WA
Full-time
A fast-paced call center is seeking an experienced Call Center Lead to oversee daily operations and support a team of representatives. This role is ideal for someone who enjoys coaching others and d...Show moreLast updated: 2 days ago
Distribution Center Loader

Distribution Center Loader

Genuine Parts CompanyKent, WA, United States
Full-time
This position will be responsible for, among other things, stages, shrink wraps and loads products by trip number and store number as it is received from the packing and pulling areas of the stockr...Show moreLast updated: 30+ days ago
  • Promoted
Care Center Representative

Care Center Representative

Mechanics BankFederal Way, WA, US
Full-time
Care Center Representative (Call Center Representative).Mechanics Bank is currently searching for a Care Center Representative (Call Center Representative) to join our team.Here at Mechanics Bank, ...Show moreLast updated: 30+ days ago
  • Promoted
Facilities Coordinator (on-call)

Facilities Coordinator (on-call)

TeagueRenton, WA, US
Full-time +1
Facilities Coordinator (On-Call).Teague is an independent design consultancy that combines technology expertise with a deep understanding of human behavior to design what's next for companies in au...Show moreLast updated: 13 days ago
Caregiver Health Call Center RN •Hybrid •

Caregiver Health Call Center RN •Hybrid •

SwedishRenton, WA, US
Full-time
Providence is calling for Caregiver Health Call Center RN who is willing to work Per Diem - Variable shift with Hybrid setup. In promoting optimal health and well-being in Providence Saint Joseph He...Show moreLast updated: 30+ days ago
  • Promoted
Pharmacy Assistant (on-call)

Pharmacy Assistant (on-call)

HealthPoint (Washington)Renton, WA, United States
Full-time
Powell Ave SW, Renton, WA 98057.Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered y...Show moreLast updated: 7 days ago
  • Promoted
Security Officer- on call

Security Officer- on call

MultiCareAuburn, WA, US
Full-time
At MultiCare, we strive to offer a true sense of belonging for all our employees.Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe ...Show moreLast updated: 30+ days ago
Remote Call Center Agent

Remote Call Center Agent

VirtualVocationsRenton, Washington, United States
Remote
Full-time
A company is looking for a Remote Call Center Representative.Key Responsibilities Answer and track incoming calls Prepare and submit accurate, detailed reports in government systems Conduct dat...Show moreLast updated: 30+ days ago
Call Center Specialist

Call Center Specialist

Sea Mar Community Health CentersSeattle - White Center, WA, US
Full-time
Quick Apply
Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing,...Show moreLast updated: 30+ days ago
  • Promoted
Center Director

Center Director

Kindercare EducationRenton, WA, US
Full-time
Where first steps, new friendships, and confident learners are born.At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Wo...Show moreLast updated: 9 days ago
  • Promoted
LPN - On Call

LPN - On Call

Judson Park - a HumanGood communityFederal Way, WA, US
Full-time +1
Judson Park has been named one of the Best Nursing Homes of 2023-2024 by U.We appreciate your interest and value your skills. To ensure fairness, please review the posted wage band when considering ...Show moreLast updated: 30+ days ago
  • Promoted
On-Call Dental Assistant - Kent

On-Call Dental Assistant - Kent

Willamette DentalKent, WA, United States
Full-time
Kent Practice and surrounding practices.With emphasis on patient comfort and satisfaction, provide the dentist, hygienist, denturist or other provider with assistance in the delivery of dental care...Show moreLast updated: 30+ days ago
Call Center Representative

Call Center Representative

Luxury Bath TechnologiesTukwila, WA, United States
Full-time
Luxury Bath of Seattle – Seattle, WA.Luxury Bath is one of the fastest-growing brands in the acrylic bath remodeling industry. Our mission is simple : to help homeowners fall in love with their bathr...Show moreLast updated: 17 days ago
  • Promoted
Call Center Representative

Call Center Representative

City Wide Facility SolutionsKent, WA, US
Full-time
Step Into Your Future With City Wide Facility Solutions!.Are you an enthusiastic communicator who loves to connect with people? Do you thrive in a bustling, energetic environment? If so, we want YO...Show moreLast updated: 30+ days ago
Call Center Specialist

Call Center Specialist

SEA MAR Community Health CentersWhite Center, WA
Full-time
Full-time Call Center Specialist position available for our Call Center located in White Center, near Seattle, WA.We are looking for customer service oriented candidates who are bilingual in Englis...Show moreLast updated: 30+ days ago
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Call Center Representative

Call Center Representative

Seattle's Union Gospel MissionRenton, WA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

As a Call Center Representative, you will work in our Centralized Intake System to be the first-line response to homeless clients and partner agencies related to inquiries for our programs and referrals. This position also includes responding to Mission calls from the main line related to other departments such as donors, gift processing, marketing, outreach, aftercare and GIK. In addition, this position will ensure partnering agencies’ questions are answered and will conduct the pre-intake process for guests entering our programs.

Scheduled : Monday - Friday 8 : 00 am - 5 : 00 pm

Starting pay : $21.68 per hour

How you will serve

  • Answer the Mission Central Intake hotline in a compassionate and professional manner.
  • Provide an average of four services to each caller :

Assess participant needs.

  • Provide supportive advocacy.
  • Start intake into program if applicable.
  • Offer information and appropriate referrals to community services if necessary or to a Mission location using warm handoffs when possible.
  • Return voicemail and emails from clients and community partners.
  • Respond to Mission calls from the main line related to other departments such as donors, gift processing, marketing, outreach, aftercare and GIK. Call back clients on list when shelter / program space is available.
  • Accurately obtain and record client demographic information for use in identifying service and geographic needs of callers
  • Enter accurate data and report to Call Center Manager and Director of External Affairs as requested for continuous improvement to our intake process.
  • Work with Mission Relationship Manager to provide comprehensive information and referral services.
  • Maintain a level of comfort and ability around basic technology (email, databases, etc.) as well as future systems as our technology needs progress.
  • Other tasks and projects assigned.
  • Participate in organizational meetings, training, and initiatives as required.
  • Perform other duties assigned to support the Mission’s success.
  • How you qualify

  • Acknowledge and sign the Mission's Statement of Faith (see below).
  • High School Diploma or equivalent required.
  • 1 - 2 years of experience in a call center environment (inbound and outbound calls). Experience with a service provider preferred.
  • Experience working with a complex or multi-line phone system required.
  • Experience working with a client tracking system Clarity or similar CRM preferred.
  • Proficient with Microsoft Office Suite (Outlook, Excel & Word)
  • The ability to speak multiple languages is highly preferred.
  • Knowledge of homeless services is a plus.
  • How we support each other

  • Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Him.
  • Faithfully upholds The Mission and your team in prayer.
  • Participates in team devotions as schedule permits.
  • Demonstrates behavior aligned with the Mission’s Statement of Faith, Standard of Conduct, policies, and expectations.
  • Effectively represents Jesus Christ to a diverse audience, including our Mission teams, our volunteers, guests and homeless neighbors.
  • Benefits

    All regular full-time employees, you are eligible to participate in our generous benefits package :

  • Medical / Dental / Vision
  • Long Term Disability – 100% company paid
  • Basic Life Plan – 100% company paid
  • Voluntary Products
  • EAP and 24 / 7 Virtual Mental Health – 100% company paid
  • 4 weeks of paid vacation (prorated based on hire date)
  • 11 paid holidays + 1 Floating Holiday
  • Personal Day and Birthday holiday
  • Retirement benefits w / company match
  • Continuing Education Reimbursement Program
  • Work Environment

    While performing the duties of this job, the employee is frequently required to sit for extended periods of time in a temperature-controlled environment. Requires frequent use of computers, keyboarding, and talking on the telephone. Occasionally you will stand, balance, twist, stoop, kneel and reach with hands / arms. Occasionally lifts up to 20 pounds and walks, use stairways to climb to multiple floors within the company. Requires frequent use of cognitive abilities including frequent memory recall and occasional decision making. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.

    Statement of Faith

  • We believe the Bible is the inspired, infallible, authoritative Word of God. (2 Tim. 3 : 16-17, 2 Pet. 1 : 20-21)
  • We believe there is one God, eternally existent in three Persons : Father, Son, and Holy Spirit. Deut. 6 : 1, Matt. 28 : 19, Rom. 8 : 14-17, Eph. 4 : 4-6, 1 Tim. 2 : 5, 1 Pet. 1 : 2
  • We believe in the deity and humanity of our Lord Jesus Christ :
  • His virgin birth (Luke 1 : 35, John 1 : 1-2, John 1 : 14)
  • His sinless life (Phil. 2 : 5-11)
  • His miracles (Matt. 4 : 23)
  • His vicarious and atoning death through His shed blood on the cross, the forgiveness of sins (Rom. 3 : 23-25, 2 Cor. 5 : 21, 1 John 2 : 1-2)
  • His bodily resurrection from the dead (Rom. 8 : 34, 1 Cor. 15 : 3-5)
  • His ascension into heaven, now seated at the right hand of the Father (Acts 1 : 9-11, Heb. 1 : 3, Heb. 9 : 24)
  • His future return in power and glory (1 Thess. 4 : 16-18)
  • We believe that salvation of the lost is possible through the shed blood of the Lord Jesus Christ by faith apart from works, and regeneration by the Holy Spirit. (Eph. 1 : 7, Eph. 2 : 8-9, John 1 : 12, John 3 : 36, 2 Cor. 5 : 17, Titus 3 : 5, John 14 : 17)
  • We believe in the present ministry of the Holy Spirit by whom Christ indwells each believer enabling them to live a godly life of obedience as they reach for maturity. (John 14 : 17, Acts 1 : 8, John 16 : 13, John 14 : 26, 2 Cor. 1 : 21-22, Gal. 5 : 22-23)
  • We believe in the bodily resurrection of the saved and their eternal life with God. We believe in the bodily resurrection of the unsaved and their eternal separation from God. (1 Cor. 15 : 20-28, Matt. 25 : 45-46, Rev. 20 : 11-15)
  • We believe in the spiritual unity of believers in Christ. (Eph. 2 : 13-14, Eph. 4 : 1-6, John 17 : 20-23, Phil. 2 : 1-4)
  • Mission Statement

    To bring the love of Jesus and hope for a new life to our homeless neighbors.

    Vision Statement

    To see every homeless neighbor - beloved, redeemed, restored.

    Pre-Employment

    This position is subject to pre-employment, criminal background check and must be able to pass a 4-panel drug screen.