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Claims representative • usa
Claims Representative
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Claims Representative
ALKEME InsuranceMelville, NY, United States- Full-time
Job Description : Claims Representative
Job Title : Claims Representative
Location : Alliance Brokerage Corp. - Melville, NY 11747
Reports to : Claims Manager
Department : Claims
FLSA Status : Non-exempt
Job Purpose
The Claims Representative supports clients and internal teams by managing the intake, reporting, and coordination of insurance claims across multiple lines of coverage. This role ensures timely communication, accurate documentation, and compliance with company standards, policies, and procedures.
Key Responsibilities
1. Claims Support and Coordination
- Process intake, reporting, and documentation of commercial and personal lines clams, including Property & Casualty, General Liability, Professional Liability, and Workers' Compensation.
- Gather claim details, supporting documentation, and loss information from clients.
- Submit claims to insurance carriers and confirm receipt and claim numbers.
- Track claim status and proactively follow up with carriers, adjusters, attorneys, and clients.
- Prepare claim summaries, updates, and status reports for internal stakeholders and clients.
- Ensure all claim activity is accurately documented in Applied Epic and carrier portals.
2. Client Communication
3. Team and Organizational Support
Qualifications
Education & Experience
Knowledge, Skills & Abilities
Compensation
Working Conditions