Cloud engineer Jobs in Allen, TX

Senior Director Of Managed Cloud Services

Samsung SDS America is looking for a transformative leader to define the future of our cloud ecosystem. As the Senior Director of Managed Cloud Services, you will architect the strategic roadmap for our multi-cloud landscape (AWS, Azure, GCP, and Samsung Cloud Platform), bridging the gap between technical operations and aggressive business growth.

This is a high-visibility role for a leader who thrives on complexity. You will unify diverse technical towersCloudOps, SecOps, DataOps, and DevOpsinto a cohesive engine of innovation. Working directly with C-Suite leadership and global stakeholders, you will drive GTM enablement, cultivate hyperscaler alliances, and build a world-class culture of engineering excellence at our Ridgefield Park, NJ headquarters. This is a role for a Builder-Leader someone deeply experienced in orchestrating technical talent to meet business goals.

Responsibilities:

Executive Leadership & Strategic Vision

• Define and drive a multi-year, future-proof strategy for managed cloud services that anticipates market shifts, capitalizes on innovation, and directly addresses complex client challenges.
• Lead the organizational design and evolution of a multi-disciplinary team. Foster a culture of extreme ownership, agility, and continuous innovation that attracts the industry's best talent.
• Cultivate high-value, strategic alliances with Hyperscalers (AWS, Azure, GCP), ISVs, and key partners to co-create market-leading value propositions and accelerate go-to-market velocity.
• Partner with C-level leadership and Global HQ to translate corporate vision into actionable service offerings, ensuring alignment between regional execution and global strategy.

Operational Mastery & Service Innovation

• Oversee the end-to-end delivery lifecycle across a hybrid landscape (Samsung Cloud Platform, Data Center, and Public Cloud). Guarantee operational resilience, scalability, and security for mission-critical workloads.
• Champion the shift toward next-generation operating models. Drive the adoption of SRE, DevOps, and intelligent automation to reduce toil, increase speed-to-market, and optimize unit economics.
• Move beyond basic SLA compliance to deliver measurable business value. Utilize deep observability and transparent reporting to transition from a vendor relationship to a trusted strategic partnership.
• Own the risk and compliance posture for the team, ensuring rigorous adherence to global standards (SOC2, ISO, HIPAA) and regulatory requirements.

Commercial Growth & Financial Ownership

• Maintain fiscal accountability for the team. Drive financial modeling, forecasting, and resource allocation to maximize profitability without compromising service quality.
• Lead the development of competitive pricing models and cost-optimization strategies. Bridge the gap between finance, procurement, and technical teams to ensure commercially viable, high-margin engagements.
• Collaborate with business units to ensure that partner-aligned cloud initiatives deliver tangible ROI, effectively communicating financial wins to internal and external boards.

Talent Strategy & Organizational Culture

• Actively recruit, mentor, and retain high-caliber leaders across business development, operations, and architecture. Design clear succession paths and career development frameworks.
• Institutionalize learning by building robust internal training programs and knowledge-sharing ecosystems that keep the team at the cutting edge of cloud technology.
• Serve as the primary bridge between the US and Korea HQ. Facilitate cross-regional collaboration to leverage global resources while addressing local market nuances.