Community health worker Jobs in Richmond, CA

Program Manager V - Community & Social Health

The Community and Social Health team is seeking professionals who are dedicated to fostering health equity and addressing social determinants of health. This role requires innovative thinkers who can lead and contribute to outcome driven projects, enhancing the well-being of our members and the communities we serve.

Our team consists of individuals who can operate effectively in a fast-paced environment, can see the broader perspective, and manage multiple projects while identifying connections among them. The ideal candidate should be collaborative and prioritize team success; adaptable and able to perform well in uncertain situations; self-driven and willing to learn; maintain a high level of professionalism; and foster an inclusive, team-centered culture.

The Community and Social Health team operates in a matrixed environment; projects and portfolios may be adjusted and assigned based on the changing needs of the team and department, offering opportunities to work with and report to various leaders within the team. The team is dedicated to equity, inclusion, and diversity, and supports the diverse experiences, backgrounds, and skills present within the team.

Job Summary

Manages large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open-ended time frame. Leads the work of large program teams by leading others in coordinating and monitoring internal and / or external resources. Proactively monitors, identifies, and mitigates program risks, issues, and trigger events by developing mitigation plans and strategies. Monitors compliance of program activities by ensuring program plans and team members adhere to relevant policies and procedures. Ensures the alignment, buy-in, engagement, and support of diverse program stakeholders. Reviews vendor performance levels, ensures service level agreements are met, and participates in contract negotiations with vendors.

Essential Responsibilities

• Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders.
• Conducts or oversees business-specific projects by applying deep expertise in subject area; promotes adherence to all procedures and policies.
• Manages large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open-ended time frame.
• Leads the work of large program teams by monitoring internal and external resources.
• Proactively monitors, identifies, and mitigates program risks, issues, and trigger events by developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.
• Monitors adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and / or business line policies and procedures.
• Ensures the alignment, buy-in, engagement and support of diverse program stakeholders by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, senior management, and business leaders; and clarifying accountability and authority across stakeholders.
• Reviews vendor performance levels and ensures service level agreements are met. Partners with Procurement and / or Legal to develop service level and / or scope of work agreements as appropriate. Participates in contract negotiations with vendors and reviews program invoices submitted by vendors for accuracy.

Knowledge, Skills and Abilities : (Core)

Knowledge, Skills and Abilities : (Functional)

Minimum Qualifications :

Preferred Qualifications :