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Remote Customer support Jobs in Sioux Falls, SD

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Customer support • sioux falls sd

Last updated: 1 day ago

Retail Support Specialist

DSI SystemsSioux Falls, SD, United States
Full-time

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p... Show more

Remote Online Product Support - No Experience

GLOCPACrooks, South Dakota
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Patient Support Technician | PT

Avera HealthSioux Falls, SD, United States
Full-time

Job Opportunity at Avera McKennan Hospital.Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients.A Brief Overview: Responsible for... Show more

Customer Service Associate

Phenom PeopleSioux Falls, SD, United States
Full-time

Must be fluent in reading, writing, and speaking English.Requires willingness to work flexible schedule, including evenings and weekend hours.Prefer six months of experience in a retail environment... Show more

Customer Service Rep

Team Allied DistributionSioux Falls, SD, US
$20.00 hourly
Full-time

Position Description: ABOUT TEAM ALLIED DISTRIBUTION .Founded in 1976, Team Allied Distribution is the country’s leading independent warehouse distributor of automotive exhaust, with over 390,000 s... Show more

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Sioux Falls, South Dakota
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Technical Support Analyst

Sunbird Software Inc.Sioux Falls, SD, US
Full-time
Quick Apply

Technical Analyst will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing to... Show more

Truck Sales Support

Heiman Fire EquipmentSioux Falls, SD, United States
Full-time

At Heiman Fire Equipment, we take pride in creating custom-built fire trucks for each and every department we serve and to deliver the best possible experience to our customers.Position Summary The... Show more

Remote Phone Support Agent

Turbomachinery Latin America - HoustonSioux Falls, SD, USA
$25.00 hourly
Remote
Full-time
Quick Apply

Join Turbomachinery Latin America as a Phone Support Agent and become a vital part of our customer experience team.In this role, you will be the first point of contact for our clients, providing ti... Show more

Customer Success Specialist

Sunbird SoftwareSioux Falls, SD, United States
Full-time

The Customer Success Specialist focuses on supporting clients by conducting proactive Customer Success engagements to resolve challenges, identify opportunities for ROI, and ensure they are poised ... Show more

Customer Service Representative

Planet Fitness - PF Baseline FitnessSioux Falls, SD, US
Full-time +1

Job Title:         Customer Service Representative.Reports to:       Club Manager.Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt.Responsible for new member sales and creating a... Show more

Travel Customer Support Specialist

Kopp TravelsSioux Falls, South Dakota, United States
Remote
Part-time
Quick Apply

Travel Customer Support Specialist.This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.Respond promptly ... Show more

Work From Home Customer Support Agent – Flexible Schedule

Turbotax USASioux Falls, South Dakota
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Customer Support Specialist

Farm Credit Services of AmericaSioux Falls, SD, US
$47,220.00–$75,860.00 yearly
Full-time

Hybrid- Candidate can work from any office in our footprint and must work a minimum of three days each week in the office**.Are you passionate about providing exquisite customer service, do you bel... Show more

Customer Service Associate – Remote Support & Coordination

GuidedbyljtravelSioux Falls, South Dakota, United States
Remote
Full-time
Quick Apply

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment.This role is ideal f... Show more

Travel Support Coordinator

Traveling with TashaSioux Falls, SD, United States
Full-time

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services.In this role, you will assist clients in exploring travel options, coordinating reservatio... Show more

Customer Service

KFCSioux Falls, SD, US
Full-time

KFC Team Member (Customer Service).We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the... Show more

Customer Support Representative - Work from Home - TurboTax

TurboTaxSioux Falls, South Dakota
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

IT Support Associate II, OTS-KILN Global Air Support

Amazon.com Services LLCSioux Falls, South Dakota, USA
Full-time

Operations is at the heart of Amazon’s business.We are known for our speed, accuracy, and exceptional service.Our buildings deliver tens of thousands of products to hundreds of countries worldwide,... Show more

Retail Support Specialist

Retail Support Specialist

DSI SystemsSioux Falls, SD, United States
2 days ago
Job type
  • Full-time
Job description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities

Customer Support

  • Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
  • Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
  • Troubleshoot wireless devices, network issues, and feature functionality.
  • Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

  • Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
  • Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
  • Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

  • This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
  • Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
  • Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

  • Navigate multiple systems simultaneously while engaging with customers in real time.
  • Document all interactions thoroughly and accurately.
  • Adhere to company policies, compliance requirements, and privacy standards.
  • Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
  • Execute and maintain approved planograms for mobile devices and signage
  • Maintain inventory accuracy for display devices and fixtures
  • Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

  • Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
  • Share insights on recurring issues to improve processes and customer experience.
  • Maintain a positive, professional demeanor during all interactions.