Epic analyst Jobs in Cambridge ma

Epic Application Analyst II -(3285998)

Description

About Us

At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.

We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.

The Applications Analyst II provides design, development, testing, implementation and ongoing maintenance of new and existing software applications. This role provides training and support to end users.

The Opportunity

Epic Application Analyst II OpTime / ClinDocs / ASAP MGB Application Analyst II Mass Eye and Ear

Applications Analyst II will report to the Manager of clinical Applications the analyst will work closely with Mass Eye and Ear, MEEA, and other Mass General Brigham sites as determined by leadership; clinical and operational leadership, business owners, stakeholders, project managers, and / or end-users to support business / clinical needs. As a full time member of the Mass Eye and Ear Applications Support team, the analyst will be responsible for supporting the various needs required for implementation, management, project planning, and support of the Mass General Brigham Epic Op-Time, ClinDoc, and ASAP applications and the integration with upstream and downstream systems. In addition, this individual will assist in supporting users and initiatives related to the site operations and workflow optimization within Epic. They may also support other site-managed systems as required. The CBA – Application Analyst Op-Time / ClinDoc / ASAP is hybrid but will require onsite presence across the Mass Eye and Ear family as well as other MGB locations as needed for projects and programs.

• Maintain systems integration integrity with enterprise-wide and site-specific systems
• Provide ongoing tier 1 support of live applications in use by end-users including but not limited to on-site and telephone support, system maintenance, system enhancements, bug fixes, and upgrades. Assists in facilitation to tier 2 support as needed

Provide 24-hour on-call support on a rotating basis with other MEE Digital staff and in the event of a significant or system-wide failure.

Principal Duties :

Qualifications

Qualifications

Epic experience in Clinical application is required

Skills and Abilities :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.