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Info technology • pueblo co

Last updated: 1 day ago
Contact Center Technology Specialist

Contact Center Technology Specialist

CVS HealthColorado, Work At Home, US
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
Senior Technology Systems Designer : Audio Video Design

Senior Technology Systems Designer : Audio Video Design

AE DesignColorado, CO, USA
Full-time
Quick Apply
The Senior Technology Systems Designer provides creative and proactive solutions for our clients and their projects.This role is responsible for providing a positive consultative engagement to our ...Show moreLast updated: 30+ days ago
Technology & Platforms Project Manager (Talent Experience & Development)

Technology & Platforms Project Manager (Talent Experience & Development)

ALTERYXColorado, USA, Remote
Remote
Full-time
We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual.Like us, you’re a high performer who’s an expert at your craft, constantly challengi...Show moreLast updated: 30+ days ago
English Teacher Wanted => Relocate to China

English Teacher Wanted => Relocate to China

Zhejiang Haicheng Education Technology Co., LtdPueblo, Colorado, US
Full-time
Prepare and deliver English lessons as a compulsory course;.Make appropriate teaching plans according to the levels of the students. .Bachelors degree or equivalent.Teachers with professional Englis...Show moreLast updated: 30+ days ago
Contact Center Technology Specialist

Contact Center Technology Specialist

CVS HealthColorado, Work At Home, US
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
Information Technology Network Engineer I

Information Technology Network Engineer I

Poudre School DistrictLarimer County, CO, US
Full-time
Information specific to this position : .Pay Range : $77, - $87, (min – 12% above min) / hr •.Benefits include : Health insurance, dental insurance, life insurance, PERA retirement, paid time off, short ...Show moreLast updated: 30+ days ago
Information Technology Network Engineer I

Information Technology Network Engineer I

Poudre School DistrictLarimer County, CO, US
Full-time
Information specific to this position : .Pay Range : $77, - $87, (min – 12% above min) / hr •.Benefits include : Health insurance, dental insurance, life insurance, PERA retirement, paid time off, short ...Show moreLast updated: 30+ days ago
Field Consultant II - NetApp StorageGRID

Field Consultant II - NetApp StorageGRID

AVT Technology Solutions GLMUS – Colorado – Statewide
Remote
Full-time
We're seeking an experienced StorageGRID engineer to join our team.As a StorageGRID engineer, you will be responsible for deploying, administering, and troubleshooting NetApp StorageGRID and relate...Show moreLast updated: 30+ days ago
Consulting Network Engineer II | Hybrid Remote - Denver, CO

Consulting Network Engineer II | Hybrid Remote - Denver, CO

Global Technology Resources, IncRemote, CO, US
Remote
Full-time
This position is primarily remote, but requires in office work in Denver, CO several times per month - Candidate must be located within Colorado and able to commute to our Denver office.The Consult...Show moreLast updated: 30+ days ago
Senior Technology Compliance Analyst-Public Sector (US Remote) - 29858

Senior Technology Compliance Analyst-Public Sector (US Remote) - 29858

Splunk IncColorado, United States
Remote
Full-time
Splunk is here to build a safer and more resilient digital world.The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliabl...Show moreLast updated: 30+ days ago
Technology Solutions Consultant - Information Governance

Technology Solutions Consultant - Information Governance

Iron MountainRemote, CO, US
Remote
Full-time
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us.Whether you’re loo...Show moreLast updated: 30+ days ago
Colorado Connections Academy - Secondary CTE Information Technology Teacher, 2024-2025 School Year

Colorado Connections Academy - Secondary CTE Information Technology Teacher, 2024-2025 School Year

Connections AcademyCO, US
Full-time
Working from our office in Englewood, Colorado, or from your office at home, certified Teachers will “virtually” manage instructional programs. Through use of the telephone, Internet and various cur...Show moreLast updated: 30+ days ago
Business Technology Solutions Consultant

Business Technology Solutions Consultant

All Copy ProductsColorado, Pueblo
Full-time +1
Business Technology Solutions Consultant.EOE Statement We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, col...Show moreLast updated: 30+ days ago
Business Technology Solutions Consultant

Business Technology Solutions Consultant

All Copy ProductsColorado, Pueblo
Full-time +1
Business Technology Solutions Consultant.EOE Statement We are an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, col...Show moreLast updated: 30+ days ago
Sr. Manager, People & Engagement Technology

Sr. Manager, People & Engagement Technology

Blue Shield of CaliforniaCO, United States
Full-time
The People & Engagement Technology team is a critical member of the People & Engagement - P&E (Human Resources) organization and is responsible for providing technical and functional leadership for...Show moreLast updated: 30+ days ago
  • Promoted
Technology Lead

Technology Lead

VirtualVocationsPueblo, Colorado, United States
Full-time
A company is looking for a Technology Lead (Remote- US Based).Key Responsibilities Manage the overall development life cycle of solutions and complex projects Collaborate with product managers t...Show moreLast updated: 1 day ago
Technology Lifecycle Support - Brand Technical Sales Specialist - AVP

Technology Lifecycle Support - Brand Technical Sales Specialist - AVP

IBMPueblo, CO, United States
Full-time +1
Introduction Brand Sales Specialist comfortably acts as the trusted technical advisor to IBM and / or 3rd party Partner clients. Collaborating across pre- and post-sales teams, you'll help set the mo...Show moreLast updated: 20 days ago
  • Promoted
Technology Lead

Technology Lead

VirtualVocationsPueblo, Colorado, United States
Full-time
A company is looking for a Technology Lead (Remote- US Based).Key Responsibilities Manage the overall development life cycle of solutions and complex projects Collaborate with product managers t...Show moreLast updated: 1 day ago
Contact Center Technology Specialist

Contact Center Technology Specialist

CVS HealthColorado, Work At Home, US
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

  • This position is a work at home position open to all candidates natiionally

Aetna, a CVS Health company, is looking for top operations talent! We have an exciting work from home opportunity available for highly motivated individual to support a core internal Telesales team as a sales operations specialist. The position will join a high performing, experienced team that manages multiple call center functions from technology, operations, and analytics to support growing Aetna's Medicare portfolio. The role will require strong understanding of telephony infrastructure, workforce optimization, call center best practices, and / or integrated platform designs ensure design enables optimal reporting solutions and enhancements.

Job Responsibilities :

  • With limited direction, translates business requirements to technical specifications. Creates technical designs for a new enhancements or refinement of integrated call center technology.
  • Performs assessments and supports overall workforce design for multiple user types and contact channels.
  • Performs ongoing system maintenance, research, problem resolution and on-call support, according to defined plans.
  • Documents required policy and procedures for existing systems.
  • Independently performs testing and design scenarios / projects to optimize performance of platforms and workforce.
  • May perform or assist with integration and system testing, according to detailed test plans to ensure high-quality systems. May assist business partners with User Acceptance Testing.
  • Independently supports processes related to the implementation and ongoing management of production systems, including integration of purchased solutions.
  • Independently supports the Code Asset Management process.
  • Works cross-functionally to deploy multi-faceted integrated design, to include database, sales operations, digital, and member engagement management teams.
  • Independently works on small and large moderately complex projects that require increased skill in multiple technical environments and disciplines, that have system wide impact and that may integrate across the organization.
  • Ensure complete compliance with all federal, state, and organization regulations for call center technologies including TCPA and DNC requirements.
  • Other duties as assigned
  • Accountabilities :

  • Is fully familiar with the prescribed methodology and is in strict compliance with all required artifacts.
  • Developing business requirements and creation of procedures in support of business operations.
  • Documentation of required procedures for integrated system designs, refinements, and standard packages.
  • Developing and becoming a subject matter expert with regards to the call center technology suite, and integrated endpoints.
  • Work across functions to optimize performance.
  • Required Qualifications

  • 3-5+ Years call center technology operations including demonstrated work with integrated CRM / telephony.
  • 3-5+ Years demonstrated proficiencies in some of the following HTML, Java, PHP, NICE inContact telephony platforms (or similar contact center platforms).
  • 3-5+ Years of demonstrated proficiency in call center optimizations through technology enhancements and / or workforce designs.
  • Preferred Qualifications

  • 3-5+ Years Expertise in one or more programming language (PHP preferred), development tools, and / or databases and the systems development life cycle, applicable to a development organization.
  • Excellent communication, interpersonal and presentation skills.
  • Highly motivated individual with experience working in high performance tele-sales organizations.
  • Experience work within a Medicare call center environment
  • Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications.
  • Education

    4 year college degree

    Pay Range

    The typical pay range for this role is :

    67,900.00 - $149,300.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

    In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.