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Hartis a full‑service, independent brand transformation agency that creates growth for middle‑market companies in the new experience economy. For over 60 years, Hart has been a valued strategic and creative partner to brands aiming to reach higher. Our promise of Every Day Greater™ is an outgrowth of our distinctive capability to move audiences from apathy to advocacy by designing and deploying empowering, unified brand experiences. Join us in our never‑ending quest to move brands to better places for a better world.

SUMMARY

Hart is seeking a seasoned communications strategist who understands that a brand’s reputation is its most valuable asset. This leader will guide clients through the moments that define them — from breakthrough storytelling and corporate communications to crisis response and social responsibility. You’ll shape how organizations show up in the world, and how they earn trust from the people who matter most.

You’ll collaborate closely with leaders in all of Hart’s disciplines to create integrated programs that strengthen reputation, amplify influence, and protect brand integrity.

RESPONSIBILITIES

• Shape the agency’s reputation practice, overseeing media relations, corporate and executive communications, crisis and issues management, and CSR initiatives.
• Serve as a senior counselor to executives and clients on communications strategy, reputation management, and organizational narrative.
• Develop and direct integrated PR campaigns that drive earned media coverage, thought leadership, and stakeholder engagement.
• Advise clients during high‑stakes moments, including crisis events, brand challenges, leadership changes, and sensitive public issues.
• Shape communications planning frameworks that align internal, external, and social messaging.
• Guide thought leadership programs for executives and organizations, including media placement, speaking engagements, and content strategy.
• Partner with analytics and research experts to measure reputation drivers, message performance, and sentiment over time.
• Mentor and grow a team of PR and communications professionals, building Hart’s next generation of trusted advisors.

QUALIFICATIONS

PERSONAL SKILLS AND CHARACTER TRAITS

WHAT WE OFFER

We employ great people from an ever‑widening variety of backgrounds – not just because it’s the right thing to do but also because we believe that diverse perspectives make our agency stronger and more innovative. If you share our values, come find your place in our community. Meet us on @_hartinc and hartinc.com / careers to learn more.

Hart is an equal opportunities employer and continually seeks to advance the concepts of equal employment opportunity to all applicants and employees. As such, Hart does not discriminate on the basis of race, color, religion, sex, national origin, age, mental or physical disability, or status as a protected veteran. This policy applies to all personnel activities and conditions of employment.

Responsible for all other duties, activities and responsibilities considered reasonable in terms of the scope and spirit of this job description; all other terms and conditions of employment with Hart will be governed by the employee manual.

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