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Software Technology Inc450 W State St.Boise ID., ID, United States
4 days ago
Job type
Full-time
Quick Apply
Job description
Moodle LMS Specialist to configure and deploy a new training platform, set up learning paths, ILT features, reporting, notifications, and support admin training and technical rollout.
The Business Intelligence (BI) Architect/Developer provides expert guidance on Business Intelligence (BI) skills and technologies. Develops scalable and maintainable BI applications to meet business objectives. Develops security and authentication standards for the organization. Maintains accurate and complete technical architectural documents. Defines BI standards, guidelines and best practices for business groups and technical teams. Supports BI tools upgrades in development, testing and documentation. Performs maintenance and troubleshooting activities for BI tools. Diagnoses and resolve BI tool capacity issues. Recommends strategies to improve performance and capacity of BI tools. Addresses customer queries and issues in a timely manner. Provides BI administration and technical support during weekends, after-hours and holidays when needed. Provides technical training on BI tools to junior staff. Collaborates with BI Administrators, Developers, and Analysts for successful development of BI reporting and analysis solutions. Works with business groups and technical teams to develop and maintain data warehouse platform for BI reporting.
PREFERRED QUALIFICATIONS: Bachelor s degree in Business, Economics, Information Science, or a related field. Certified Business Analysis Professional (CBAP) certification through the International Institute of Business Analysis (IIBA) is a plus.
***PLEASE INCLUDE JOB DETAILS, TASKS, AND RESPONSIBILITIES SPECIFIC TO THIS REQUISITION**
Role Overview
We are seeking a hands on implementation engineer to configure and launch a Moodle based Learning Management System and learner dashboard for Foster Parents and Kinship Caregivers. The role will translate our Scope of Work and Functional Requirements into a production ready solution, working closely with IT, the Training Team (admins), and business stake holders. The environment will be state managed Docker/Kubernetes, with strict requirements for security (MFA, TLS), accessibility (ADA Title II / WCAG 2.1 AA), non functional performance, and operational runbooks.
Location: Boise, Idaho (hybrid/remote acceptable; onsite for key milestones as needed)
Start: As soon as practicable
Engagement: Staff augmentation (full time during build & launch)
Key Responsibilities
Moodle Configuration & Theming
Configure Moodle LTS core and required plugins to support SCORM 1.2 Captivate modules and MP4 video delivery.
Collaborate with IT ops to deploy Moodle in Docker/K8s; document backups (daily + incrementals), DR (RPO 24h / RTO 8h), monitoring/logging, patching cadence, and promotion across DEV/TEST/UAT/PROD.
Size for bulk assignment up to ~6,000 users; meet performance targets (e.g., page render < 2s P95, catalog/search < 3s P95).
Admin Enablement & Knowledge Transfer
Train Training Team admins ( 10) on content management, enrollment, ILT sessions, reporting, transcripts, and operational procedures.
Provide clear runbooks and admin documentation; support UAT and go live cutover.
Skills & Experience:
Must Have
Moodle administration/configuration experience (production deployments), including SCORM 1.2 and video delivery.
Proven implementation of learning paths / pathways, badges, tier gating, and role based permissions.
Hands on with notifications (email/in app), reporting, transcripts, and certificates in Moodle.
Practical knowledge of accessibility (ADA Title II context; WCAG 2.1 AA) and content remediation best practices (captions, transcripts, alt text, keyboard navigation).
Experience working in Docker/Kubernetes environments; collaboration with IT ops for backups, DR, monitoring, patching, and environment promotion.
Ability to write clear technical documentation/runbooks and conduct admin training.
Excellent communication and stakeholder coordination skills (IT + business + Training Team).
Nice to Have
PHP/MariaDB/Postgres familiarity for Moodle stack; Linux administration basics.
Experience configuring ILT features (registration, waitlists, capacity, calendar, region/virtual) and roster/attendance workflows.
Experience delivering solutions in public sector or regulated environments.
Exposure to performance tuning for low bandwidth users and responsive UX on mobile/tablet.
Familiarity with REST/webhooks to prepare for future portal integration (out of scope for Phase 1).
Docker/Kubernetes Collaboration for Application Deployment (state-managed hosting integration)
Required
1
Years
Postgres or SQL Server Database Experience (queries, schema understanding, backup mgmt understanding, performance basics)
Highly desired
2
Years
Questions
No.
Question
Question1
Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
Question2
What is your candidate's email address?
Question3
Have you completed and submitted the Right to Represent form, making sure to do so exactly as instructed? The form is located at https://www.cai.io/media/documents/msp/id/idaho_e-rtr_template.doc.
Question4
Candidates submitted above the hourly Vendor Rate of $$$ will not be considered. Do you agree to this requirement?
Question5
Please specify the city and state in which your candidate is currently located (if not specified or if location specified is determined to be untrue at any point during the screening/interview/onboarding process - INCLUDING DURING BACKGROUND CHECK WHICH WILL CONFIRM TRUE ADDRESS - your candidate will not be considered/will be removed from consideration for the position).
Question6
Respond to this question with a link to your candidate's LinkedIn Profile
Question7
This is a fully remote position. Your candidate is expected to work Mon - Fri, 8a-5p MST.
Question8
Please prepare your candidate that they may receive a screening call or text from someone at CAI at any point between the time of submittal through close of business, 3/26/2026, to discuss their qualifications for this position. Please MAKE SURE THEY ARE PREPARED FOR THIS CALL and are PREPARED TO GIVE US YOUR COMPANY's NAME as the vendor that submitted them for this position. Please confirm you have discussed this with them and they will be prepared for a potential screening call from CAI.