Regional account manager Jobs in Houston, TX

Job Description

Job Description

About Allevio

At Allevio, we’re on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions—like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most : their patients.

We know running a medical practice comes with unique challenges, and that’s why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you’ll join a team that’s passionate about helping clinics thrive—today and for the long haul.

Position Overview

The Regional Manager will oversee multiple Districts, owning regional budgets and overseeing the design, execution and measurement of strategic operational initiatives that enhance efficiency, improve financial and clinical performance, and support Allevio’s mission to provide better podiatry care everywhere.

Reporting into the VP of Performance, an effective Regional Manager will work closely with analytics and clinical team to turn insights into action and executable plans that optimize patient access, increase patient access & resource utilization. They will develop a close partnership with the providers and clinic staff they serve, develop emerging leaders within the organization, fostering talent that aligns with the organization’s values and vision.

Key Responsibilities

Operational Strategy & Execution (35%)

Lead the design and execution of operational initiatives that improve performance and drive efficiency

Translate strategic priorities into actionable operational plans, ensuring alignment with organizational goals

Supervise District Managers and ensure alignment with strategic goals

Partner with leaders across Operations, Finance, Analytics and Physician Leadership to identify improvement opportunities and implement data-driven solutions

Achieve operational and financial targets related to patient throughput, cost management and quality of service delivery

Data-Driven Decision Making (25%)

Guide the development of operational dashboards and utilize data & analytics to evaluate performance trends

Determine root-cause of performance trends and implement a solution before process issues lead to negative clinical and financial impact

Clearly escalate and communicate plans to regional physician leaders and operational management

Clinic Training & Team Development (25%)

Develop and create training programs for clinic staff (MAs, Front Desk) to ensure proper execution of strategic initiatives

Takes ownership of provider & clinic staff onboarding process and training, coordinating with applicable teams / departments

Mentor and support District Managers to develop leadership capabilities and operational expertise

Change Leadership (15%)

Champion a culture of continuous improvement, using structured problem-solving and standardized process improvement

Drive adoption of process enhancements that reduce variability and improve standardization across sites

Ensure compliance with state and local regulations.

Coordinate with other departments to address cooperative operational challenges and integrate services effectively

Metrics and KPIs :

Regional clinic performance (e.g., revenue, patient volume, provider satisfaction).

Regional budget performance

Compliance with organizational policies and procedures.

Regulatory compliance audits and quality assurance (number of infractions and incidents, and resolution times).

Regional patient satisfaction scores.

Communication Channels :

Weekly updates from District Managers.

Weekly Operational Reviews with VP of Performance

Monthly Regional performance reviews with the VP of Performance

Coordination with other departments for operational support.

Decision-Making Hierarchy :

Approves regional operational decisions within budget.

Escalates major resource requests to the VP of Performance

Resolves issues impacting multiple clinics or regions within the area.

Requirements & Qualifications

Required :

Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent work experience)

5+ years of multi-location management experience in a healthcare, medical, or clinical setting

Strong analytical and problem-solving skills; able to interpret data and use insights to drive improvements

Proven leadership experience managing clinic-based teams, including clinical staff and mid-level managers

Strong operational knowledge of clinical workflows, scheduling, and patient experience best practices

Experience in performance management, including coaching, goal-setting, KPI's and accountability

Excellent communication and interpersonal skills, with the ability to influence and build relationships across all levels

Highly organized with the ability to manage competing priorities across multiple locations

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and practice management / EHR systems

Remote with willingness to travel up to 50% of the time within the Texas Region to oversee clinics

Preferred :

Experience in podiatry practice management

Familiarity with AdvancedMD or similar EHR / practice management software

Understanding of provider support services including credentialing, compliance, and onboarding

Bilingual abilities (English / Spanish) a plus

What You’ll Bring

Strong collaboration skills with the ability to work effectively across teams and functions

Proven initiative and a proactive mindset— you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward

Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change

Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit.

A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture

Benefits & Perks

Medical, dental, and vision insurance

401(k) with company match

Paid time off (PTO) and company holidays

Equal Opportunity Employer

Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.