Stay at home Jobs in Kansas City, KS

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

Please log into myWORKDAY () to search for positions and apply.

Ancillary Access Representative (PRN)

101 Truman Medical Center

Job Location

University Health Truman Medical Center

Kansas City, Missouri

Department

Patient Access UHTMC

Position Type

Part time

Work Schedule

7 : 00AM - 5 : 00PM

Hours Per Week

Job Description

Shift : Weekdays | Day Shift (7 : 00 AM – 5 : 00 PM) | As Needed

Are you the kind of person who thrives in a fast-paced healthcare setting and enjoys helping people feel welcome, informed, and taken care of? If so, we’d love to have you on our team as an Ancillary Access Representative (AAR) — a vital part of our front-line patient access experience!

What You'll Do :

As an AAR, you’ll wear many hats and play a key role in the patient journey. From registration and scheduling to insurance verification and order activation, you’ll be a key player in making sure everything runs smoothly from the very first interaction.

This position is fully cross-functional, meaning you’ll get hands-on experience in all areas of patient access — no two days are exactly the same!

Your day-to-day may include :

Performing inpatient and outpatient registrations with accuracy and care

Helping patients meet financial requirements and navigating insurance processes

Answering questions and providing info to patients, families, and other hospital users

Communicating with clinical and service teams to support smooth patient flow

Scheduling and activating orders as needed

Keeping the focus on outstanding customer service at every turn

Minimum Requirements :

• High school diploma or equivalent
• Previous experience as a Patient Access Representative or Scheduling Rep
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Ability to analyze information, solve problems, and handle sensitive inquiries with professionalism
• Comfortable reading and interpreting clinical, financial, and legal documents
• Basic computer and keyboarding skills

Bonus Points (Preferred Qualifications) :

2+ years of experience in a patient-facing role

Working knowledge of medical terminology

Insurance verification and prior authorization experience

Bilingual (especially Spanish-speaking) is a huge plus!

Why You’ll Love It Here :

You’ll be part of a supportive, patient-centered team

You’ll make a real impact on someone’s care journey—starting with their first hello

You’ll get hands-on experience in multiple areas of patient access, growing your skills and confidence

Ready to jump in and help us make healthcare more welcoming and efficient? Apply today!

Working at University Health is about making a difference. It's providing the best care to every patient every day.

University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.