Receptionist (Cruise Ships)

Job Description

Job Description

Helps guests complete registration cards, assigns rooms and accommodating special requests whenever possible. Places guests and room information in the appropriate front desk system and communicates this information to the appropriate personnel.

Responsibilities

• Settling all administrative jobs as per company's directives
• Following up on guests' requests that have been handed to the front desk
• Co-responsible for the entire front desk area
• Organizing and ensuring the realization of efficient and smooth check-in and check-out procedures
• Implementing and maintaining the company's standards within the front desk department
• Preparing reports as requested
• Maintaining a correct flow of information
• Correctly handling all equipment within the front desk area, especially all IT devices
• Maintaining impeccable cleanliness, hygiene, and tidiness in the front desk area

Requirements

Benefits