Referral Coordinator

Referral Coordinator

Job Category : Billing, Coding-Collection

Location : Bryan, TX 77802, USA

Full-Time, On-site

Description

Key Responsibilities

Referral Management :

• Process all incoming referral faxes within three business days.
• Follow up on pending referrals, making at least three attempts to contact patients and closing the referral loop by notifying referring providers.
• Manage patient referrals, including discussing details and expectations with patients, verifying insurance eligibility, and maintaining communication with referring providers.
• Adhere to no-show and dismissal policies for patients which includes sending certified letters and / or secure emails to non-adherent patients.
• Discuss referral details and expectations with patients.
• Manage referral lists and schedule patients with appropriate providers.
• Enter complete and accurate patient demographics and insurance information into the EHR.
• Ensure patients insurance is valid and active and covers orthopedic services via performing insurance eligibility checks.
• Maintain communication with referring providers throughout the referral process.
• Register patients via abstracting information from incoming referral documents.
• Utilizing all resources to obtain additional information if and when needed.

Patient Scheduling :

Administrative Support :

Contract Clinic Scheduling :

Skills, Knowledge and Expertise

Education & Experience :

Key Competencies :

Benefits :

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.