Police Services Officer

Police Services Officer

Join our Police Department as a Police Services Officer and see what makes Fountain Valley a nice place to live and work! The City of Fountain Valley is nestled in the heart of Orange County. With approximately 60,000 residents, we are a mid-sized full-service Police Department that proudly serves our wonderful community with courage, duty, and commitment. With City events like our Summerfest and National Night Out, we actively participate alongside community members to build a safe and vibrant City. The City of Fountain Valley is only 7 miles from the beach with countless restaurants, entertainment venues, shopping centers, and Disneyland within a 15-mile radius of the City, providing many options for a rich work-life balance.

The Fountain Valley Police Department's mission is to demonstrate 1) Courage to protect life and property in our community; 2) Duty to provide the highest quality of service in a fair, impartial and ethical manner; 3) Commitment to take a leadership role in providing public safety and quality of life in a manner that will preserve the public trust. The Police Department is comprised of dedicated professionals including the Chief of Police, 2 Captains, 3 Lieutenants, 1 Support Services Manager, 10 Sergeants, 9 Corporals, 39 Police Officers, 9 full-time Dispatchers and 3 part-time Dispatcher, Crime Analyst, CSI, Record Clerks, Community Services Officers, Cadets, Police Services Officers, and administrative staff.

Are you ready to make a meaningful impact on public safety in a vibrant California community? We are seeking three (3) motivated, dedicated, and community-focused individuals to join our Police Department as a Police Services Officer (PSO). This is an outstanding opportunity to serve, protect, and grow professionally while contributing to the safety and well-being of our residents. Our Police Services Officers are part-time, non-sworn personnel who perform critical responsibilities supporting the law enforcement mission. PSOs engage with the community, address public safety concerns, assist sworn officers in investigations and ensure compliance with local and state regulations. This role is ideal for individuals committed to community-oriented policing and who want to develop a rewarding career in public service.

Key responsibilities include :

• Provide effective customer service both on the phone and in person; answer emergency and non-emergency phone calls.
• Operate distinctively marked police vehicles on all roads, highways and freeways throughout the City.
• Prepare police reports on minor incidents, accidents, lost and found property, and basic crimes after obtaining information from victims and witnesses.
• Perform parking enforcement work, patrolling designated areas, enforcing parking regulations and issuing citations for violations.
• Assist in parking control during special events or on City streets during peak traffic conditions; post temporary signs and barricades; provide traffic control at the scene of accidents and other non-hazardous incidents; and provide assistance at crime scenes.
• Assist in the collection, preservation, transportation, booking and release of property and evidence.
• Assist in photographing, latent fingerprint and DNA collection, and documenting evidence at crime scenes.

Other job related duties :

Education : High school graduation or equivalent certification is required. College-level coursework in Criminal Justice or a related field is highly desirable.

Experience : Prior, extensive public contact and customer service experience requiring tact and discretion in dealing with others is required.

Required License : A valid California Class "C" Driver's License is required.

Special Requirement : Must be able to work a flexible schedule to include overtime, emergency call back, shift work, nights, holiday and weekends as needed.

Fair Labor Standards Act Designation : Non-exempt.

To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and / or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and / or updated before applying for the position. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. If you require technical assistance, please review the Government Jobs Online Employment Application Guide, or contact their toll-free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. Questions regarding this recruitment should be sent to HR@FOUNTAINVALLEY.ORG.

The selection process may include one or more of the following : application review, written test, performance exam, and / or oral interview examination. The employment application and supplemental questions will be evaluated based on the employment standards and minimum qualifications listed above. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully completing all components of the pre-employment process which may include but is not limited to : reference checks, background investigation, credit check, California Department of Justice (DOJ) criminal history check (Live Scan fingerprinting), and pre-employment medical examination. The City of Fountain Valley is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodations during the selection process must notify the Human Resources Department at least 72 hours in advance of the test date. The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice.