General Manager

OTG - Newark Liberty International Airport, Newark, NJ, 3 Brewster Rd, Newark, New Jersey, United States of America

Overview

Posted Thursday, September 25, 2025 at 4 : 00 AM

YOUR NEXT OPPORTUNITY IS NOW BOARDING :

Join OTG as General Manager at EWR now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with compensation and benefits, including PTO, healthcare, and a competitive 401k match.

WHAT IS OTG?

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 4,500+ crewmembers serve millions of travelers each year.

WHY OTG?

By joining our team, you’ll discover opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry. We transform airport experiences. You drive it.

Role and Responsibilities

Position Summary :

The OTG General Manager at EWR is the management leader in our OTG units; this position is responsible for all day-to-day restaurant and Cibo operations for multiple concepts and crewmember performance. This includes Front of the House / Back of the House staffing, development and training, food quality presentation, guest services, inventory management, merchandising, labor management, and the maintenance of all policies and procedures in the restaurants and CiboMarkets.

Responsibilities :

• Promotes an attitude of pride, cooperation, and success in the Unit
• Accountable for the ordering process and overall unit budgets in the unit
• Accountable for all cost and sales projections on a weekly basis
• Ensure cost-effective and efficient staffing and adherence to labor budgets
• Accountable for unit scheduling managers as well as crewmembers
• Provides leadership to the managers and crewmembers in the Unit
• Accountable for establishing and maintaining high standards for food quality and customer service
• Directs the managers and crewmembers to achieve company standards
• Administration and follow-up on management and crewmember training
• Assigns and defines areas of responsibility for the managers, establishing deadlines
• Directs the team toward achieving the Unit's financial goals
• Maintains a positive work environment for both the management team and staff
• Provides a workplace free from hazards, following all safety policies set forth by the company
• Accountable for leading the recruitment of FOH staff
• Accountable for knowing and understanding the crewmember handbook and CBA and communicating OTG policies and procedures consistently
• Oversees CIBO Markets in assigned quadrants
• Complete other tasks as assigned

Qualifications and Requirements

Compensation : $75,000 - $85,000 per year plus bonus eligibility

Compensation may differ based on a variety of job-related factors that are specific to each candidate. These factors encompass, but are not limited to, individual skill sets, professional experience, education / training, organizational needs, and market dynamics. Our company is dedicated to offering a fair, equitable, and competitive compensation package that truly reflects the value each individual contributes to the organization.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

OTG - Newark Liberty International Airport, Newark, NJ, 3 Brewster Rd, Newark, New Jersey, United States of America

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