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Director of Revenue Management

Director of Revenue Management

EOSRaleigh, NC, US
5 days ago
Job type
  • Full-time
Job description

Director Of Revenue Management

The Director Of Revenue Management develops and executes the overall revenue approach in collaboration with the Operations and Sales teams. This position spearheads Topline Forecasting and Budgeting processes while also leading revenue meetings and weekly / monthly / quarterly updates with Senior Management. The role involves the creation and delivering of reports that will enable short, mid, and long-term strategies to be analyzed and implemented. The role also acts as a primary field liaison in providing day-to-day support and continued training / growth to team members, as well as engaging in property-based meetings and discussions. The Director Of Revenue Management will report directly to the Managing Director overseeing the property collection, with a dotted line to the Vice President Of Revenue Management. Additionally, there will be close coordination and interaction with other senior leaders within EOS Hospitality.

This position :

  • Provides complete revenue management support to property(s) as assigned.
  • Accountable for managing rooms inventory, ensuring that the inventory is merchandised properly across all distribution channels.
  • Evaluates total revenue performance, cross-analyzing rooms + ancillary revenue streams to ensure maximization of profitability.
  • Analyzes group and transient pace reports to correctly position room rates for each market segment.
  • Provides continuous business evaluation and analysis of competitive sets, price positioning, seasonality and mix along with corporate negotiated RFP strategies
  • Conducts weekly strategy meetings to review market share performance and upcoming pricing, restriction, and channel strategies by market segment along with current booking pace by market segment.
  • Maintains strong relationships with third party market managers on behalf of all the hotels in the region.
  • Completes brand systems training and performs brand system and distribution channel audits to ensure proper rate plan restrictions and strategies are in place.
  • Runs, analyzes, compiles and stores rate shop business intelligence reports.
  • Reconciles revenue management reports with accounting and sales systems reporting. Validates accuracy and communicates errors and discrepancies.
  • Analyzes package breakage on a quarterly basis to ensure allocations are appropriate and + / - account balances are minimized.
  • Assists in the development and daily preparation of all managerial reports used for tracking and analysis.
  • Assists with rate loading, group business evaluation and displacement analysis. Creates tools for displacement analysis and updates Group pricing strategy and transient protected fields if necessary.
  • Reviews group block and pick-up activity ensuring all revenue opportunities and procedural guidelines are met.
  • Updates 30, 60, 90 day and full year forecast weekly and monthly, prepares budget and business plans.
  • Measures, analyzes and reports out on booking trends, pickup, no shows, and sources of business.
  • Develops and maintains constructive and cooperative working relationships with corporate support staff and property teams and ownership groups.
  • Provides written commentary and critiques to senior leadership and ownership groups weekly and monthly.
  • Runs daily revenue management and weekly strategy meeting reports, distributing to key stakeholders.

Job Requirements :

  • At least three (3) years of experience in a multi-property revenue management position.
  • Effective written and verbal communication skills
  • Expert user of Microsoft Excel and experience with Microsoft Office : Word, PowerPoint, and Outlook
  • Experience with revenue management, property management, and business intelligence tools CampSpot or other PMS / CRS / POS combo system, Duetto RMS, and Profit Sword.
  • RV Resort, Campground, Alternate Accommodations experience highly preferred.
  • Must have strong attention to detail and ability to spot errors and inconsistencies in data and analysis
  • Ability to work well under pressure and effectively handle multiple and concurrent tasks
  • Ability to collaborate with a team and act in an objective manner to solve problems
  • Position is remote with travel required a few times throughout the year.
  • Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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