Accounts Receivable / AR Collections Representative / B2B Collections Experience Required

Job Description

Job Description

Salary : $18 - $20 / hour

About Us

Stepps Towing & Heavy Transport, a family-owned business since 1960, proudly serves the greater Tampa Bay and Orlando areas. We specialize in light-, medium-, and heavy-duty towing, heavy transport, and auto salvage. Our team is committed to excellence, safety, and supporting our community.

Position Overview

The Accounts Receivable / AR Collections Representative / B2B Collections candidate would be a collaborative team player who is cross-trained and willing to participate in all aspects of the accounting cycle, with a primary focus on Accounts Receivable (AR) Collections and Billing support.

Essential Functions

• Analyze AR aging daily and lead collection efforts by contacting customers who are over their credit terms, using a firm yet customer service-oriented approach.
• Organize and document all collection efforts in our operations software, including maintaining a well-planned follow-up schedule.
• Coordinate and communicate with the AR team regarding customers over their credit terms.
• Adhere to internal protocols and contractual obligations specific to each payor.
• Communicate efficiently with customers via phone, email, and letters.
• Research past-due accounts and investigate discrepancies as needed.
• Accurately post payments and partial payments in our operations software.
• Maintain direct communication with the Management team.
• Provide back-up support for accounts requiring escalation to collection attorneys.

Key Behaviors

Required Skills & Qualifications

Pay

Schedule

Benefits

Chasing the Dream, Not the Competition.

Drug Free Workplace

Background check required

Stepps Towing and Heavy Transport is an Equal Opportunity Employer.

Military Veterans are Encouraged to Apply.