Manager, Credit and Collections

JOB SUMMARY :

The Accounts Receivable & Collections Manager is responsible for overseeing the collection efforts of approximately $400M in accounts receivable balances. The Manager is also responsible for the supervision of the collections and cash applications support staff. The Manager would work closely with Sales Personnel regarding collections efforts and bankruptcies. The manager is ultimately responsible for overseeing the Accounts receivable - cash posting and depositing functions for the organization.

ESSENTIAL FUNCTIONS :

• Providing timely notifications to customers of past due balances by various means
• Work closely with Sales and Billing Departments resolving problems with current customers and jobs
• Partner with the Financial Controller concerning general ledger matters, bankruptcies, and other urgent matters related to credit and collections.
• Partner with inside and outside counsel as needed to resolving issues
• Perform credit and collections for the largest and most sensitive customer accounts
• Constantly review the accounts receivable to maintain its integrity; re-applying unapplied cash and credits, issuing refunds for any duplicate or over payments.
• Provide timely notifications to the Director of Billing and Collections, Controller and Sales Manager of any write-offs, uncollectible, and miscellaneous balances.
• Handle customer inquiries on outstanding invoices. Researching any questions or disputes that the customer may have in order to determine the collectability of the invoice. Advise the billing department when we need to revise, adjust, or credit invoices as appropriate.
• Prepare / sign off on Conditional / Unconditional Lien Waivers for customers.
• Ability to build and manage relationships with internal and external customers.
• Prepare and send liens, send stop notices and bond claims when necessary to collect past due invoices.
• Inform the Sales Managers of any internal and external problems that has or will affect the aging.
• Other tasks and duties as assigned by supervisor and / or ACCO management.
• Effectively manage and develop direct reports
• Perform performance reviews for all direct reports and make recommendations on salary changes
• Recruit, train, retain, and develop staff
• Work with your direct supervisor and HR to maintain a positive work environment and provide a career path for individuals that show promise for increased responsibilities
• Effectively manage and resolve personnel issues
• Partner with HR to resolve issues with non-performing employees using the proper HR guidelines

EDUCATION AND EXPERIENCE :

ACCO COMPETENCIES :

PHYSICAL REQUIREMENTS :

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Competitive Wages :

$89,500 to $122,750 Annual Salary. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.

#ACCO

#LI-AL1