Call Center Representative

Financial Services Representative

Are you passionate about helping people manage their finances and navigate digital banking tools? Join a leading financial institution as a Financial Services Representative, where you'll be the first point of contact for clients seeking support with their banking needs. This is a client-focused, inbound call center roleno cold calling or sales pressure. You'll provide personalized assistance, resolve issues, and guide clients through digital banking platforms, all while deepening relationships and promoting financial wellness.

Key Responsibilities

Client Support : Handle inbound calls related to accounts, transactions, and digital banking tools.

Engagement : Build rapport through meaningful conversations and personalized service.

Problem Solving : Understand client needs and resolve issues efficiently.

Product Promotion : Educate clients on banking products like accounts, credit cards, loans, and investments.

Digital Expertise : Guide clients through digital banking features and tools.

Collaboration : Refer clients to internal experts when needed to support their financial goals.

Schedule & Training

Training : Fully remote.

Shifts : MondayFriday between 8 : 00 AM7 : 00 PM CST (varies : 85, 96, or 107).

Occasional Saturdays : 8 : 00 AM1 : 00 PM CST (with a weekday off in exchange).

Must be flexible for all schedule options. Shifts are assigned monthly.

What You Bring

2+ years of customer service experience in banking or financial services.

Experience with digital banking platforms (online / mobile banking).

Strong verbal and written communication skills.

Ability to multitask and navigate multiple systems.

Client-first mindset and problem-solving skills.

Comfortable working in a fast-paced, goal-driven environment.

Bachelor's degree preferred.

Why You'll Love It

Fully Remote Work from anywhere with a reliable internet connection.

Top-Tier Experience Gain exposure to one of North America's leading financial institutions.

Career Growth Strong potential for permanent placement and advancement.

Supportive Culture Collaborative team environment with ongoing training and development.

Important Notes

We're looking for candidates who are : Professional, flexible, and client-focused. Comfortable with digital tools and remote work. Not a fit if your experience is limited to teller roles or community banks without digital banking exposure.

Pay and Benefits

The pay range for this position is $20.00 - $20.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following : Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off / Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 30, 2025.

About TEKsystems

TEKsystems is a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500 across North America, Europe, and Asia, who partner with us for our scale, full-stack capabilities, and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.